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Free placement
Manager - Customer Facing Executive (CFE)
Symmetrical Gloabl Search
Dubai, Riyadh, United Arab Emirates
Bookmark and Share Job id : 223562
Posted on Published on: 12 Apr 2018

Experience: 3 to 10 years
Qualification level: Graduate; Post Graduate
Job Function: IT - Software
Skillset: Technical Support, Coordinating with development team, Requirement Gathering, Software solution
Jobseeker Nationality: Jobseekers from any Arab/Middle East country
Job Description
Responsibilities:


1. Handle the key customers as technical single POC.

2. Create solutions basis the client requirements and get the same implemented.

3. Collaborate with multiple internal teams to give the best onboarding integration experience and ensure customer satisfaction.

Handle escalations of customers and partner with technical and engineering team to get the issue resolved ASAP.

Presentation to customers on various products and services.



Qualifications:



· BE, B Tech, Bachelor’s in computer science or related degree

· Understanding of Networking, Firewall, Database SQL/PLSQL

· Excellent and effective communication skills



Preferred skills:



· Experience in customer facing role

· Proactive, independent worker

· Proven ability to multitask and manage multiple tasks

· Excellent Presentation skills

· Effective analytical, problem solving, presentation and interpersonal skills

· Ability to work well in a cross functional team environment

· Excellent project management skills and attention to detail
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