Job Description

Tips and Toes LLC

IT Support Engineer

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Job id: 234101

24 Jun 2018

Job Location

Dubai, United Arab Emirates

Experience

3 to 5 years

Qualification Level

Engineering Graduates/PG

Job Function

IT - Hardware
IT - Software

Skillset

knowledge of music system and cctv camera.

Jobseeker Nationality

Jobseekers from any country

IT Support Engineer

Job Location : UAE

Job Details :

• Knowledge of updating and troubleshooting of newsletters, emails and website.
• Manage enterprise email services (Creating and configuration of user account) and supporting server infrastructure.
• Should have knowledge of music system and cctv camera.
• Ability to work in an office environment for long periods of time.
• Prepare reports when needed.
• Carry out installation of PCs, printers and Windows OS as per the IT Standards and provide guidance to the users on its feature and usage in order to ensure its proper use and improvement in performance.
• Update the inventory and maintenance schedule upon completion of the installation to ensure providing maintenance service in time so as to keep the equipment in good order.
• Attend to hardware problem at the user level, obtains details, analyze and investigate the cause, procures parts, if required, and resolve the problem.
• Check & update regularly the anti-virus software subscribed by the TNT IT to avoid any intrusion of malignant nature into the system.
• Ensure that upcoming New Store Site and POS machine Back office PC Music system is installed as and when requisitioned by the Operation.
• Attend to the call for troubleshooting from branches and back office, resolve minor problems on telephone. Investigate the cause of fault in case of a major problem and resolve the issue.
• Liaise with Local ISP for Internet for Head Office, branches.

Interested candidates please forward your CV. 

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