Job Description

S.A.T. Trading L.L.C

IT Technician

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Job id: 241256

27 Aug 2018

Job Location

Dubai, United Arab Emirates

Experience

3 to 5 years

Qualification Level

Graduate

Job Function

IT - Hardware
IT - Software

Skillset

IT, Networking, troubleshooting

Jobseeker Nationality

Jobseekers from any country

IT Technician

Job Location : Dubai

Good Salary and benefits will be offered

Job Description :

• IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.
• Individual tasks vary depending on the size and structure of the organization.

Key Responsibilities :

• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required;
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;
• Setting up new users’ accounts and profiles and dealing with password issues;
• Responding within agreed time limits to call-outs;
• Working continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritising and managing many open cases at one time;
• Rapidly establishing a good working relationship with customers and other professionals, such as software developers;
• Testing and evaluating new technology.
• Conducting electrical safety checks on computer equipment.

Requirements :

• Must have 3 years experience as IT Technician
• Should be located in UAE
• The ability to think logically;
• A good memory of how software and operating systems work;
• Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution;
• The ability to work well in a team;
• Problem solving skills;
• A strong customer/client focus;
• The ability to prioritize your workload;
• Attention to detail.
• Business information technology;
• Business systems engineering;
• Computer networking and hardware;
• Computer science;
• Computer software development;
• Information technology;
• Internet engineering;
• Software engineering.

Interested candidate can apply with your updated resume.

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