Job Description

Newmatic International FZCO

Service Coordinator

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Job id: 247689

19 Oct 2018

Job Location

Dubai, United Arab Emirates


3 to 5 years

Qualification Level

Diploma; Graduate

Job Function

Customer Service / Telecalling


Handle customer's inquiries, Receive phone calls

Jobseeker Nationality

Jobseekers from any country

Service Coordinator

Job Location : UAE

Job Description :

• Handle customer's inquiries and requirements.
• Receive phone calls and recording complaints in clients record in the system.
• Prepare Sales Quotes and pricing to customers.
• Process customer's orders from the date of receipt till delivery.
• Make a Daily schedule for all technicians in coordination with the service manager.
• Liaise with Logistics, shipping dept. to ensure that customer's orders arrive on time.
• Coordinate with logistics dept. for delivery of parts orders to customers upon arrival.
• Follow up closely outstanding sales quotes with customers.
• Make analysis for the monthly sales to customers and find out deviation from monthly targets.
• Approach new clients and increase customer's database.
• Graduate / Diploma with minimum 3 years of experience in the same field.

Interested candidate can send their CV.

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