Job Description

B Safe Safety and Security Consultancy

Telesales Representative

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Job id: 260122

02 Feb 2019

Job Location

Dubai, United Arab Emirates

Experience

3 to 6 years

Qualification Level

Diploma; Graduate

Job Function

Customer Service / Telecalling
Sales / Retail / Corporate / Business Development

Skillset

knowledge of relevant computer programs, knowledge of English

Jobseeker Nationality

Jobseekers from any country

Telesales Representative

Job Location : UAE

Job Description :

• Contacting potential or existing customers to inform them about a product or service using scripts
• Answering questions about products or the company
• Asking questions to understand customer requirements and close sale
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Job Requirements :

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school diploma; BSc/BA will be a plus

Interested candidates can send their CV.

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