Job Description

Data Direct FZ LLC

Customer Service Executive

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Job id: 260300

03 Feb 2019

Job Location

Dubai, United Arab Emirates

Experience

1 to 2 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

Customer Service Experience with Manage large amounts of incoming calls

Jobseeker Nationality

Jobseekers from any country

Customer Service Executive

Job Location : UAE

Job Description :

• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods tools
• Meet personal customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Interested candidates can send their CV.

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