Job Description

CNS

Network Operation Center (NOC) Analyst

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Job id: 260621

05 Feb 2019

Job Location

United Arab Emirates

Experience

4 to 5 years

Qualification Level

Graduate; Engineering Graduates/PG

Job Function

Corporate Planning / Consulting
IT - Hardware
IT - Software

Skillset

CCNP, MCP, Knowledge of Cisco VoIP and Cisco Wireless LAN

Jobseeker Nationality

Only Nationals of the Country for which the Job is posted; Jobseekers from any Arab/Middle East country

Network Operation Center (NOC) Analyst

Job Location : UAE

Good salary and benefits will be offered

Key Duties and Responsibilities:

• Monitoring all aspects of network & system devices, collocation facilities, backhaul links as a Sr. Analyst. Opening cases and taking action within SLAs, demonstrating a methodical troubleshooting approach with detailed case updates being tracked at all times.
• Initial diagnosis of all faults using the troubleshooting tools and monitoring systems.
• Opening quality trouble tickets and follow correct incident management procedures to own, track, report, document and manage faults to resolution.
• Escalate issues as necessary to support teams in an efficient manner retaining close management of open issues.
• Participation in the 24/7 shift rota.

Requirements :

• Knowledge of Cisco VoIP and Cisco Wireless LAN are desirable
• Experience with Data Center technologies and processes Education & Technical
• Bachelors’ degree
• ITIL Foundation certification
• CCNP, MCP, etc.
• Need Arabic National

Interested candidate can apply with your updated resume.

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