Job Description

Teyseer Services Company / Sodexo

Customer Service Supervisor

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Job id: 260640

05 Feb 2019

Job Location

Qatar

Experience

3 to 5 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

Supervising, Good Communication skill, Customer Service

Jobseeker Nationality

Jobseekers from any country

Job Location : Qatar

Good salary and benefits will be offered

Job Description :

• Responsible for improving customer service experience, create engaged customers and facilitate organic growth
• Taking ownership of customers issues and following problems through to resolution
• Setting a clear mission and deploying strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Analyze statistics and compile accurate reports
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilize assets to achieve qualitative and quantitative targets
• Maintain an orderly workflow according to priorities

Requirements :

• Must have minimum six years of experience in Customer service in a Facilities management background.
• Experience in providing customer service support
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Should be located in Qatar

Interested candidate can apply with your updated resume

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