Job Description

Customer Service Officer

Sundus Recruitment Services

Job ID: 618124

02 Mar 2026

Job ID: 618124

02 Mar 2026

Job Location

United Arab Emirates

Experience

2 to 5 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

Customer service excellence, Effective communication, Multitasking and time management

Preferred Jobseekers

Jobseekers from any country

Customer Service Officer

Job Location : United Arab Emirates

Key Responsibilities:

• Handle customer and client inquiries professionally via phone, email, and WhatsApp
• Coordinate with candidates and internal recruitment teams
• Provide accurate information about recruitment services
• Maintain records, follow up on requests, and ensure high customer satisfaction
• Support daily administrative and customer service operations

Requirements:

• Minimum 2 years of customer service experience in the UAE
• Experience in recruitment or HR agencies is highly preferred
• Excellent English communication skills (spoken & written)
• Strong interpersonal and organizational skills
• Ability to work in a fast-paced environment

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