Job Description

Pama International

Customer Executives Specialists

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Job id: 246526

09 Oct 2018

Job Location



1 to 2 years

Qualification Level


Job Function

Customer Service / Telecalling


Handle customer complaints, provide appropriate solutions, Follow communication procedures, guidelines and policies

Jobseeker Nationality

Jobseekers from any country

Customer Executives Specialists

Job Location : Kuwait

Job Description :

• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Interested candidate can send their CV.

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