Job Description

Pama International

Customer Executives Specialists

Bookmark and Share

Job id: 246526

09 Oct 2018

Job Location

Kuwait

Experience

1 to 2 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

Handle customer complaints, provide appropriate solutions, Follow communication procedures, guidelines and policies

Jobseeker Nationality

Jobseekers from any country

Customer Executives Specialists

Job Location : Kuwait

Job Description :

• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Interested candidate can send their CV.

Disclaimer: GotoGulf is a platform that facilitates recruiters and jobseekers reach out to each other. Applicants are advised to research the bonafides of recruiters independently. We do not endorse requests for money payments and strictly advise against sharing personal or financial information. If you suspect malpractice, please email to us.