Job Description

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Resort Manager

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Job id: 296050

21 Oct 2019

Job Location

Al Kuwait, Kuwait


10 to 15 years

Qualification Level


Job Function

Hospitality / Medicare / Account Management


Hotel and resort operations experience

Jobseeker Nationality

Only Nationals of the Country for which the Job is posted

Resort Manager

Job Location : Al Kuwait

Good Salary Package will be offered

Job Description :

• Support the Real Estate Manager in the overall management and strategic direction of the resort.
• Ensures the highest quality of service efficiency, sanitation, training, development, and products are maintained.
• Creates and maintains a culture committed to excellence and creating varied, unique and memorable experiences for the guests.

Role and Responsibilities :

• Support the Real Estate Manager in the overall management and strategic direction of the resort.
• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
• Lead the department in the achievement of the financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
• Prepare presentation and subsequent achievement of the resort annual Operating Budget, • • Marketing & Sales Plan and Capital Budget
• Ensure full compliance to resort operating controls
• Ensure the implementation of standards in guest service and constantly seek out ways to improve product and the guest perception of value
• Oversee the selection, training and development of the staff
• Coordinate the development, interpretation and implementation of resort policies, operating procedures and training programs, manuals, directives, work schedules, rules and regulations
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Develop and maintain effective communications between all operating departments.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Manages service delivery in all areas ensuring excellent service from point of entry to departure

Requirements :

• Kuwaiti nationality
• At least 10 years of experience in a senior leadership role, within a similar hotel and resort required.
• Bachelor degree in Hotel Management, Business Administration, or related major
• Strong communication skills in both verbal and written communication.
• Extensive Hotel and resort operations experience required
• Demonstrated knowledge of budget planning and financial controls
• Computer literate in Microsoft Windows applications required
• Thorough understanding of profit and loss management, Hotel and Resort Operations, marketing and management of activities.

Interested candidate can apply with your updated resume

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