Job Description

Career Hunters

Resort Manager

Bookmark and Share

Job id: 296050

21 Oct 2019

Job Location

Al Kuwait, Kuwait

Experience

10 to 15 years

Qualification Level

Graduate

Job Function

Hospitality / Medicare / Account Management

Skillset

Hotel and resort operations experience

Jobseeker Nationality

Only Nationals of the Country for which the Job is posted

Resort Manager

Job Location : Al Kuwait

Good Salary Package will be offered

Job Description :

• Support the Real Estate Manager in the overall management and strategic direction of the resort.
• Ensures the highest quality of service efficiency, sanitation, training, development, and products are maintained.
• Creates and maintains a culture committed to excellence and creating varied, unique and memorable experiences for the guests.

Role and Responsibilities :

• Support the Real Estate Manager in the overall management and strategic direction of the resort.
• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
• Lead the department in the achievement of the financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
• Prepare presentation and subsequent achievement of the resort annual Operating Budget, • • Marketing & Sales Plan and Capital Budget
• Ensure full compliance to resort operating controls
• Ensure the implementation of standards in guest service and constantly seek out ways to improve product and the guest perception of value
• Oversee the selection, training and development of the staff
• Coordinate the development, interpretation and implementation of resort policies, operating procedures and training programs, manuals, directives, work schedules, rules and regulations
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Develop and maintain effective communications between all operating departments.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Manages service delivery in all areas ensuring excellent service from point of entry to departure

Requirements :

• Kuwaiti nationality
• At least 10 years of experience in a senior leadership role, within a similar hotel and resort required.
• Bachelor degree in Hotel Management, Business Administration, or related major
• Strong communication skills in both verbal and written communication.
• Extensive Hotel and resort operations experience required
• Demonstrated knowledge of budget planning and financial controls
• Computer literate in Microsoft Windows applications required
• Thorough understanding of profit and loss management, Hotel and Resort Operations, marketing and management of activities.

Interested candidate can apply with your updated resume

Disclaimer: GotoGulf is a platform that facilitates recruiters and jobseekers reach out to each other. Applicants are advised to research the bonafides of recruiters independently. We do not endorse requests for money payments and strictly advise against sharing personal or financial information. If you suspect malpractice, please email to us.