Job Summary:
In this role, you will lead a document, records, and information management (DRIM) team to analyze, recommend, map, and implement work processes through to project completion.
You will implement, support and troubleshoot the ECMS (Enterprise Content Management Systems). You will develop metrics, prepare progress reports, and assist with training, assessments, and improvements. Your leadership will guide the team to execute successful document and records management services.
Major Responsibilities:
Leads a large project document, records & information management (DRIM) team
Works with Customer team, Project team, functional teams, contractors, suppliers and other stakeholders to ensure procedures and work processes are delivering the level of information required
Leads training, implementation, assessments and improvements
Prepares monthly progress reports for functional management
Monitors work of support and/or professional personnel
Establishes records formats as required by contract and storage requirements/methods
Develops ongoing improvement of processes, where this is shown to be necessary, using Six Sigma methodologies
Education and Experience Requirements:
Requires bachelor's degree (or international equivalent) and 10-13 years of relevant experience or 14-17 years of relevant work experience
Required Knowledge and Skills:
Experience of working closely with customer and contractor document control teams and collaborating systems and workflows for effective data management.
Experience working within and managing a multicultural and diverse team.
Excellent communication skills (oral and written) - English language skills essential.
Superior aptitude for automation and eager to learn.
Strong analytical skills to identify problems and work with customer and contactor teams to determine, develop and implement solutions.
Good interpersonal skills to provide daily user support, direction to document control team (spread across multiple contract packages) and communication with project leadership.
Ability to prioritize own work and that of direct reports as required and flexibility to multi-task in a fluid environment.
Ability to work independently with minimal supervision in challenging, dynamic work environment.