Role Purpose:
Convert business requirements from TPA stakeholders into technology-driven solutions, collaborate closely with business stakeholders TPA leadership, and project managers to document, analyze, and oversee the deployment of these solutions, ensuring alignment with business needs and organizational goals.
Key Accountabilities:
1- Business Analysis;
Translate TPA business requirements into detailed and functional specifications.
Simplify and analyze business complexities, while managing project interdependencies.
Gather, document, and assess business software requirements in alignment with industry standards.
Implement change management processes across the project lifecycle.
Ensure that all issues related to requirements are tracked, reported, and resolved promptly.
Adhere to the Software Development Life Cycle (SDLC) processes.
Identify and manage risks associated with each project.
Utilize the latest business analysis methodologies to ensure clarity and efficiency.
2- Stakeholder and Client Communication;
Support user participation during deployments and implementation activities.
Effectively communicate project status, risks, and issues to stakeholders in a clear and timely manner.
Assist the Project Manager in delivering project plans on time and within budget.
Resolve issues during the process flow and escalate where necessary to avoid impacts on TPA deliveries.
3- Reporting;
Analyze key metrics to generate reports for major and medium-scale projects, including risk mitigation plans.
Manage feedback loops to keep project trackers up-to-date.
Skills
Strong analytical skills applied to understanding business functionality and translating them into application requirements.
Ability to create compelling business cases with accurate cost and effort estimations.
Excellent understanding of business complexity and project interdependencies
Excellent written and verbal communication skills
Ability to quickly troubleshoot problems that may arise in work products.
Ability to partner with software engineers’ quality analysts to identify course of resolutions.
Strong understanding of basic system engineering, object-oriented design, information risk and security guidelines, and architecture standards
Modelling Techniques: Object Orientation analysis, UML (e.g., Use Cases, Activity Diagrams)
In depth understanding of the various software development lifecycles (e.g. Agile, RUP, and Waterfall)
Demonstrated experience in writing software requirements and test specifications
Education
Bachelor’s degree in computer science, IT, Management Information Systems or related field