Description
Our Authorizations & Fraud Control Unit (AFCU) plays a crucial role in detecting and preventing fraudulent activities, ensuring a secure and trustworthy environment for our clients.
What You'll Do
As an Officer in the AFCU, you will be responsible for executing all authorization-related functions within Card Operations.
Execute all authorization-related functions within the AFCU, ensuring efficiency, security, and control.
Monitor the performance of the authorization engine and resolve performance issues promptly.
Liaise with the Cards Support team and payment schemes to resolve disruptions in card usage.
Review AML reports daily to identify potential AML cases and highlight them to the AML team.
Interpret Visa/MasterCard Operating Regulations to ensure compliance and avoid regulatory fines.
Monitor SAFE and TC40 reporting to ensure
compliance and avoid fines.
Identify technology solutions for unit problems and conduct user acceptance testing (UAT) of system enhancements.
Skills
What We’re Looking For
University degree or equivalent qualification.
At least 2 years’ experience in Authorizations &/or Fraud Control Operations with thorough knowledge of card operations, including Visa/MasterCard regulations and account monitoring activities.
Strong process and control orientation.
Fluent in both written and spoken English & Arabic.
Strong customer focus, anticipating needs, and resolving concerns.
What You'll Gain
Be part of a dynamic and innovative team dedicated to making a difference.
Opportunities for professional growth and development.
A supportive and inclusive work environment.