Learning & Development Manager
Job Location : UAE
Job Duties Include:
• Responsible for the coordination and execution of operational training for the hotel, creating and maintaining a monthly training calendar and training checklists
• Provide ongoing coaching, feedback and guidance to leaders to ensure consistent and quality on the job training is taking place
• Be active in monitoring the operations, guest and external audit feedback, and ensure operational presence to observe, identify training needs, validate training and program implementation effectiveness
• Facilitate new hire on-boarding, Train the Trainer and other corporate training programs
• Actively monitor onboarding experience, facilitate ongoing check in with new hires, providing feedback to trainers and leaders for effective communication and retention
• Coach and counsel all colleagues on job related issues, career development and performance management, providing performance management support and guidance to leaders
• Act as an internal consultant to provide expert coaching and direction on Talent & Culture policy, programs, employee relations, legislation, employment standards and human rights
Qualifications :
• Previous leadership experience is an asset
• Ability to be independent with the ability to influence all levels of the organization; and drive key initiatives while working cohesively as part of a larger team
• Exceptionally organized, disciplined, proactive and innovative
• Proven experience with creating and executing full-cycle processes.
• Knowledge of INES system is mandatory.