Duties and Responsibilities:
Business Process Consulting
Assist customers through the lifecycle of an SAP Ariba implementation.
Support the blueprinting process, gathering customer requirements and expectations
Support the design process with customers leveraging Ariba best practices as appropriate.
Assist customers in the development of processes and procedures which leverage Ariba solution functionality being deployed.
Influence the opinions and decisions of clients leveraging proves best practices
Execute system testing and provide guidance on user acceptance testing
Develop positive relationships with the customer team.
Use knowledge of customer’s business and industry to assess findings and shape solutions.
Speak to a variety of customers from different departments, at different levels and in large or small groups (e.g. customer project manager, technical team).
Make independent judgments within own area of competence.
Provide progress information and escalate project issues to the project manager to help ensure deliverables are on time and within budget.
Successfully execute tasks and activities at all project phases and build an exemplary track record in providing customer satisfaction.
Project Stream Responsibility
Depending on seniority, the Senior Consultant will also take on more responsibility on projects. This could include leading a stream, multiple streams or a project. Responsibilities could include:
Plan and manage project tasks and resources to ensure deliverables are on time and within budget, and meet quality standards to achieve high customer satisfaction.
Work with Managers and Senior Managers to establish customer satisfaction programs and other Key Performance Indicators.
Develop and deliver a project plan that will enable profitable delivery of the value proposition sold
Manage internal and external resources to optimize client impact.
Serve as liaison between customer and Ariba internal teams
Identify and address resource needs.
Identify and escalate, as appropriate, project issues
Act as the point of contact for issue escalation
Provide timely project communication and facilitates regular status meetings
Deliver project cost and revenue forecasts
Competencies
SAP Ariba Solution Expertise
Quickly learn new Ariba solutions in order to present them credibly and confidently to customers
Apply a broad knowledge of the Ariba solutions to solve customer problems and challenges.
Gather solution and industry knowledge by leveraging the appropriate resources internally and externally
Contribute to continuous knowledge tracking and development.
Synthesizes learning’s into a logical story using quantitative/qualitative data and/or sound reasoning.
Be eager to continuously increase knowledge and skills through formal training programs and on-the-job learning
Written and verbal communication:
Express thoughts, expectations and ideas effectively and concisely, both in verbal and written communications
Employ communication effectively to influence team members, leaders and customers
Teamwork
Proactively collaborate with teammates to anticipate and respond to issues that could impact solution delivery
Execute with minimal guidance and show strong initiative.
Display proactive communication
Adapt style to changing circumstances.
Provide coaching and guidance to internal or client team members.
Minimum qualifications:
Bachelor’s degree in business/computer sciences OR Master’s degree in any science
A minimum of seven (7) years of experience in IT- or procurement-consulting
Knowledge of procurement operations and/or e-procurement tools
Extensive experience with SAP Ariba solutions (Supplier Lifecycle and Performance Management, Sourcing, Contracts)
Demonstrated ability to facilitate workshops with strong facilitation and presentation skills
Demonstrated ability to pro-actively identify project risks and issues and to solve them applying strong analytical and problem solving skills
Based in UAE working on projects in Middle East
Flexible to work during Middle East business days (Sunday to Thursday) as needed
Ability to travel in MENA or Europe 80%
Fluent in English
Qualifications that are a plus:
Master’s degree in business or computer sciences
Demonstrated ability to successfully work with multi-functional teams
Experience with SAP Procurement solutions (e.g. SAP SRM, ECC/MM, other)
Work experience using project management methods (e.g. PMI)
Knowledge of other languages (especially Arab is a plus but not essential)
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