Summary:
The incumbent will be primarily responsible for providing oversight, guidance and challenge to the QNB Group International Branches in all matters relating to the QNB Group Operational Risk Framework.
The incumbent will be directly supporting the VP of International Operational Risk in working closely with the Heads of Risk/Operational Risk in each of the International Branches to provide oversight, guidance and challenge on the deployment of a consistent Methodology, approach and execution standards of Operational Risk Management practices.
Experience:
Support the implementation of the New QNB Group Operational Risk Framework with the aim to improve the groups management of its operational risks
Increase the effectiveness of management’s oversight by analyzing and reporting operational risk data.
Ensure that policies, procedures, directives and guidelines of Group Risk Committees are promptly disseminated to, and understood by, the concerned officers and staff in the various QNB International Units to ensure that the best interests of the Bank are protected, Risks are mitigated, efficiency of operations are enhanced, and/or financial losses are avoided, and for action by the units.
Distil insights and provide clarity on the top 10 most important or material operational risks to support risk-informed decisions at the executive committee level, ensure a risk dialogue among the management team, and enable proper risk oversight by the board
Promote a strong control culture and general awareness of risk management across the business.
Implements KPI’s and best practices for International Branches Operational Risk.
Act within the limits of the powers delegated to the incumbent.
To assist customers in all their queries on Bank’s product and seek solution to their requests.
Maintain activities in accordance with Service Level Agreements with internal departments/units to achieve improvements in turn-around time.
Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
Ensure the pro-active participation and support of QNB International Branches in the preparation / updating of policies, procedures and guidelines.
Ensure that the risk framework is well embedded across the business and functions to ensure transparency of risks, issues and events.
Facilitate the running of the QNB International Operational Risk Committee ensuring delivery of strong papers, which address key areas of risk and ensure good levels of debate from members in our International Branch Network.
Regularly contribute papers and commentary to governance committees ensuring the operational risk profile is clearly reported and understood.
Consolidate portfolio management data/ other MIS information received from the other operational risk sub-functions.
Produce adequate and accurate reports pertaining to operational risk and disseminate the same to the concerned business units/ senior management for their consideration/ action.
Requirements
Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology
2+ years of relevant experience, preferably within a highly rated international bank
Experience and ability in clear decision-making and following through on initiatives
Strong strategic leadership and visionary thinking
Excellent communication, collaboration, and interpersonal skills
Ability to analyze and interpret data to make informed decisions
Strong problem-solving skills and ability to identify and implement solutions to complex risk management challenges
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