We are currently seeking for a Duty Manager to join Jumeirah Bahrain family! You will support in ensuring smooth and efficient operation at the front office.
Duties and responsibilities of this role:
To ensure smooth and efficient running of the hotel operation especially the front office department.
To handle and resolve guest complaints.
To assist the Assistant Front Office Manager in supervising the Front Office Departments operation and communication.
To assist in maintaining and / or develop agreed standards consistently within the Front Office department.
To assist in maintaining and / or develop agreed operating procedures involved in the Front Office and to ensure that front office colleagues adhere to the correct procedures as laid down in the operating manual.
To set a high example in regard to punctuality, appearance, performance, attitude, leadership, guest relations, observance of the house rules, loyalty to the management and interdepartmental cooperation.
The Manager on Duty keeps very close relations with all VIP guest in and out of the house and responds accordingly to all needs and demands.
Covering as Night Manager for vacation and days off as and when required.
About You:
The ideal candidate for this position will have the following experience and qualifications:
Diploma or Degree equivalent Hotel related education
A minimum of 2 years’ experience in luxury hotel.
At least 2 years’ experience in hotel leadership.
Experience in working with culturally diverse workforce
Arabic Speaker is highly desirable
You will be redirected to the company website to apply for this position