Pools, Water features & SPA Solutions Retail Products Manager
Job Description:
We are looking for a dynamic and knowledgeable MEP, Pools, Water Features & Spa Solutions Retail Products Manager to lead our retail division. The ideal candidate will have a deep understanding of MEP systems, pools, water features, and spa solutions, coupled with business acumen, and a commitment to delivering top-notch customer service. If you are a professional with expertise in these areas and have a knack for product management and sales, we encourage you to apply.
Key Responsibilities:
1. Product Selection and Sourcing:
• Identify and source MEP, pool, water feature, and spa-related products to meet customer demand.
• Build and maintain relationships with suppliers, negotiate terms, and ensure timely product delivery.
2. Inventory Management:
• Manage inventory levels efficiently to meet customer demand while avoiding overstock or understock situations.
• Implement sound inventory control practices and reorder points.
3. Pricing Strategy:
• Develop and execute pricing strategies to maximize profitability and maintain competitiveness.
• Regularly review and adjust pricing based on market trends and competitor analysis.
4. Merchandising:
• Create visually appealing in-store displays and optimize the online product catalogue for easy customer navigation.
• Implement effective merchandising and product categorization strategies.
5. Sales and Marketing:
• Develop and implement marketing strategies to drive sales, including online advertising, social media, and email marketing campaigns.
• Coordinate in-store promotions and events to attract customers and increase sales.
6. Staff Management:
• Recruit, train, and manage a team of sales and customer service staff.
• Ensure that staff is well-versed in the products and capable of delivering excellent customer service.
7. Customer Engagement:
• Build and maintain strong customer relationships, address inquiries, and resolve customer complaints effectively.
• Strive to provide an outstanding shopping experience for customers.
8. Quality Assurance:
• Ensure that MEP, pool, water feature, and spa-related products meet quality standards and safety regulations.
• Manage product recalls or safety concerns promptly.
9. Market Analysis:
• Stay updated on industry trends, competitor activities, and customer feedback.
• Adjust product offerings and strategies accordingly.
10. Financial Management:
• Monitor sales, expenses, and profitability, preparing and managing budgets.
• Work to ensure the financial health of the retail division.
11. Compliance:
• Ensure compliance with all relevant laws and regulations, including product safety standards and consumer protection laws.
12. Vendor Relations:
• Cultivate positive relationships with suppliers, negotiate terms, and explore opportunities for expanding product lines or sourcing innovative products.
Qualifications:
• Bachelor's degree in Business, Engineering, or a related field (preferred).
• Proven experience in retail product management, particularly in MEP, pools, water features, and spa solutions.
• Strong knowledge of MEP systems, pools, water features, and spa-related products.
• Outstanding leadership and team management skills.
• Exceptional organizational and problem-solving abilities.
• Strong communication and negotiation skills.
• Proficiency in inventory management and retail software.
• A passion for MEP, pools, water features, and spa solutions.
Benefits:
• Competitive compensation package and commission based of target Min 5,500 SR – Max 10,000 SR
• Health and wellness benefits
• Professional development and training opportunities
• Supportive and collaborative work environment