What You’ll Be Doing:
Functional Roles & Responsibilities:
· Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
· Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
· Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
· Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
· Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
· Maintain personal grooming standards as advised by the Store Manager.
· Maintain clean and organized display, fitting rooms and stock areas.
· Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
· Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
· Recruit customers for the database, accurately entering their details on the POS system.
· Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.
About You
Education/Certification and Continued Education:
· High School qualification
Years of Experience:
· 3 to 4 years retail sales or customer service experience
You will be redirected to the company website to apply for this position