You will play a crucial role in ensuring a positive customer experience by handling inbound and outbound calls with professionalism and efficiency. The ideal candidate should possess excellent communication skills, the ability to adapt to various situations, and a customer-centric mindset.
Education Requirements:
1) Graduation in the relevant field
Competencies:
1) Minimum 02 years’ experience in a similar
2) Track record of over-achieving quota
3) Strong phone and verbal communication skills along with active listening
4) Familiarity with CRM systems and practices
5) Customer focus and adaptability to different personality types
6) Ability to multi-task, set priorities and manage time effectively