Job Description

Swiss-belhotel Seef

Free placement

Waitress/Hostess

Job id: 572857

08 Apr 2025

Job Location

Bahrain

Experience

1 to 2 years

Qualification Level

High School & Equivalent; Higher Secondary School & Equivalent; ITI / Vocational

Job Function

Chefs / F&B / Housekeeping / Front Desk

Skillset

Excellent Guest Contact Skills

Jobseeker Nationality

Jobseekers from any country, Jobseekers from any Arab/Middle East country, Jobseekers from any European countries, Jobseekers from any Asian countries

DUTIES AND RESPONSIBILITIES
• Project courtesy, hospitality and professional behaviour across your department at all times with guests and fellow colleagues.
• Welcome guests upon arrival with courtesy and professionalism.
• Seat guests appropriately and offer menus where appropriate.
• Assist with coat check items.
• Answer questions related to menu offerings and preparation methods.
• Maximise revenue potential through the upselling of menu items.
• Process orders according to guest request through the POS according to established standards and procedures.
• Prepare select beverage orders according to established standards and procedures.
• Prepare table settings according to established standards and procedures.
• Ensure all orders are delivered according to established standards and procedures.
• Reset tables for service throughout a meal period.
• Prepare and present bills according to established standards and procedures.
• Setup and deliver Room Service orders as required.
• Be the first line of defence to handle guest queries and resolve issues in a timely and professional manner.
• Monitor guest feedback and make recommendations for improvements or new products or services to meet guest needs.
• Be available to address issues and make corrections with regard to charge disputes and discrepancies when required.

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