Location: Abu Dhabi, UAE
Company: TECH ARRAY
Employment Type: Full-Time | On-site | Shift-Based (12×7 Coverage)
Are you ready to take your NOC career to the next level? TECH ARRAY is looking for dedicated and technically skilled Resident NOC Engineers to join our dynamic team in Abu Dhabi. If you’re passionate about monitoring, troubleshooting, and keeping IT environments running smoothly — we want to hear from you!
What You’ll Be Doing:
– 24/7 monitoring and Level 1 troubleshooting of IT infrastructure
– Responding to incidents, performing isolation and resolution based on SOPs
– Providing remote/on-site support for virtual and physical failures
– Maintaining and fine-tuning monitoring and reporting platforms
– Escalating issues to relevant teams and documenting resolutions
– Preparing performance reports and identifying system trends
– Coordinating planned/unplanned changes and verifying service restoration
What You’ll Bring:
– 2+ years of experience in medium to large IT environments
– Hands-on experience with Riverbed monitoring tools
– Strong grasp of SNMP, Syslog, NetFlow, WMI
– Proficiency in Windows/Linux, VMware, Wintel, Azure & cloud environments
– Understanding of OSI model, TCP/IP, Cisco IOS/NX-OS, Meraki
– Certifications: ITIL, CCNA, VCP, MCP (or equivalent)