Coordination and Facilitation
Coordinates updates to detailed information in support business continuity program, and effectively collaborates with HCF’s and corporate departments, various levels of management and staff to collect and disseminate accurate information.
Business impact analysis (BIA) Develop the BIA tool in order to determine SHEA Corporate office and HCF’s critical services.
The tool might include the following information:
-Critical business processes
-Recovery time objective (RTO)
-Critical equipment
-Critical records
-Positions (staff required)
- Dependencies
Leading BIA activities by coordinating with the Corporate office departments and HCF’s
Planning Determine BCM objectives, strategies, and plans related to BCM program in order to continue providing critical services for SEHA.
Tests and Exercises Analyzing the outcome of exercises related to BCP and ERP.
Provide recommendation to enhance the plans.
Identify the requirements of the annual tests and exercises plan
Documentation Maintain the necessary reports and records related to BCM program
Review and update BCM program documents when it is required.
Coordinate with the concerned departments regarding policies and procedures related to BCM program.
BCM Awareness Develop awareness material related to BCM program and ensure the implementation of the awareness plan.
BCM Internal Audit Develop and organize annual BCM audit program which include:
-Audit dates, time and location
-Audit team leader and team members
-Audit scope and criteria
-Audit checklist
Compile audit report which contain all the non-conformities finding and provide necessary recommendation.
Following up the progress of the actions needed to close the non-conformities with the auditors.
Develop quarterly report regarding the status of the non-conformities.