What you will be doing?
· Welcome customers into the store/brand; identify their needs through asking questions; recommend and demonstrate appropriate products; recommend link products; close the sale; provide professional till point service; follow up with regular customers; maintain personal grooming standards; deal professionally with customer complaints. Advise customers about promotions in store.
· Deliver high brand knowledge at all times. Demonstrating knowledge from trainings given
· As per the standards set out in the brand guideline, ensure product / hygiene guidelines and all brand values are lived.
· Rotate stocks to ensure that existing stock is displayed in front of new items on the shelves. Maintain the Minimum Display Quantities level and all aspects of brand VM guidelines.
· Maintain housekeeping standards, including window displays, testers, and glorifiers.
· Check stock levels daily and (ensure replenishment needs or customer demands are effectively communicated to Line Manager in order to replenish and maintain optimum stock levels).
· Ensure all store and office administration, as per manager’s request, is completed accurately and on time, including customer database cards, (Personal sales summary sheets, promotional activity feedbacks, action plans and other as per business requirements)
· Comply with all company policies and procedures
About You
- You will be educated to High School Certification Level and Trained in basic Fragrance skills
- You will have 1 to 2 years retail sales or customer service experience