* Minimum of 08 years of Level 3/TAC level of support experience with debugging, diagnosing and troubleshooting skillsets.
* BE/B.Tech Degree or equivalent in years of progressive experience in Service Provider environments.
* Should be familiar with networking tools such as traffic generators, analysers, etc.
* Should have Level 3 experience with NOC Monitoring tools (OBM, NNMi, APM, SiteScope, SolarWinds, Zabbix).
* Should have ITIL Awareness and high level of IT literacy.
* Should have valid QID.
* Should be able to join immediately.