Key Responsibilities:
Handle reservation requests via phone, email, and online platforms.
Provide accurate information about services, availability, and policies.
Confirm and manage bookings efficiently.
Address customer inquiries and resolve issues promptly.
Maintain detailed and organized reservation records.
Collaborate with other departments to ensure smooth operations.
Qualifications:
Female, Arabic speaker.
Prior experience in reservations or customer service preferred.
Excellent communication and interpersonal skills.
Proficient in MS Office and reservation management systems.
Ability to work flexible hours.