A Receptionist serves as the first point of contact for visitors and callers. The role involves greeting guests, answering phone calls, handling inquiries, and providing administrative support to ensure smooth front office operations.
Key Responsibilities:
Greet visitors warmly and professionally as they arrive.
Answer, screen, and forward incoming calls using a multi-line telephone system.
Handle general inquiries and provide accurate information about the organization.
Maintain the reception area’s cleanliness and presentable appearance.
Manage incoming and outgoing mail, deliveries, and courier services.
Schedule appointments and maintain meeting room bookings.
Qualifications:
High school diploma or equivalent; additional certification in Office Administration is a plus.
Proven experience as a receptionist or in a similar front office role preferred.
Proficient in MS Office (Word, Excel, Outlook).
Comfortable handling multi-line phone systems.