Key Responsibilities:
Supervise and coordinate daily service operations.
Allocate tasks to field service engineers and technicians.
Ensure timely and efficient service delivery to clients.
Troubleshoot escalated issues and provide technical support.
Monitor team performance and conduct appraisals.
Maintain service documentation and reports.
Ensure compliance with safety and quality standards.
Liaise with clients to address service-related concerns.
Qualifications:
Relevant qualifications and experience in service management or related field.
Strong leadership and communication skills.
Excellent teamwork and interpersonal abilities.
Positive, motivated, and professional attitude.
Prior experience in a supervisory role preferred.