Davidson Management Consultants have been mandated to recruit a Director of Systems & Organizational Architecture for their client in Dubai which is a leading chain or clinics across UAE.
We are looking for a Director of Systems & Organizational Architecture with a minimum of 3 to 5 years of experience in UAE as a Director of Systems & Organizational Architecture at a chain of multi-site clinics or retail chains. Candidates without multi-site experience would not qualify for this position.
The ideal candidate would be required to architect the organization’s operating system, build automation and performance structures, and drive enterprise transformation. He/she will be translating business strategy into scalable, digital, and operational frameworks. This role will make sure the clarity, efficiency, accountability, and readiness for rapid expansion and seamless operation across clinical, commercial, operational, and corporate domains.
Candidates with a business consulting or transformation leadership role with healthcare would be ideal for this position. The candidate must have proven expertise in business process design and operational excellence, automation tools and workflow platforms, organizational design, KPI frameworks, OKR(objectives & key results). You must have strong digital literacy across CRM/ERP systems, workflow automation, dashboards, BI tools and the ability to convert high-level strategy into structured, repeatable execution. Your responsibilities include building the end-to-end Operating System DentNode, encompassing clinical, commercial, operations, finance, expansion and HR workflows. Developing and maintaining a comprehensive suite of SOPs, policies, SLAs, process maps, templates, and playbooks. Transforming strategic initiatives into executable frameworks & standardized processes. Lead automation across Notion, CRM, ERP, HRMS, contact center, data platforms. Establish systems for workflow automation, alerts, monitoring, real-time reporting. Build dashboards, performance scorecards, and analytics to enable data-driven decision-making. Partner with the CTO to ensure interoperability and system integrity.
Design organizational structures, role charters, competency models, and department scorecards. Create company-wide KPIs/OKRs, performance management frameworks, and accountability systems. Build a succession planning roadmap, leadership pipeline, and talent development architecture. Collaborate with CHRO to institutionalize culture, capability-building, and operational discipline. Lead high-impact transformation initiatives across Marketing, Operations, Clinical, Finance, and HR. Drive execution of clinic expansions, M&A integrations, de novo clinic launches, and operational readiness. Establish governance mechanisms — steering committees, PMO dashboards, reporting cadences. Ensure projects are delivered on time, aligned, aligned with corporate strategy. Standardize processes so every new clinic can integrate seamlessly into the organizational ecosystem. Build frameworks for multi-site operations, quality assurance, compliance, and clinical governance. Prepare DN for growth toward 15 clinics in the UAE and global expansion.Implement systems that enhance operational velocity and reduce variability across units.
Salary : Aed 30,000 per month (Salary mentioned in the advertisement is indicative.The final offer lies at the discretion of the client and will be made after completion of interviews)