Senior Operations Manager
Job ID: 611547
14 Jan 2026
Graduate; MBA / Management Post Graduates
Administration / Commercial Operations
MS Office and operations management systems
Locally available candidates only apply for this job; Jobseekers from any GCC country
Safir International Company for Public Facilities Management is looking for a highly experienced and results-oriented Operation Senior Manager to lead and scale our operations across cleaning, security, and facilities management services.
Key Responsibilities
- Lead and oversee large-scale FM operations (Cleaning, Security & Soft Services)
- Ensure operational excellence, compliance, and service quality across all sites
- Manage P&L, budgeting, cost control, and bid pricing
- Lead mobilization, manpower planning, and performance management
- Support tendering processes and contribute to winning new service contracts
- Ensure compliance with Kuwait laws, tender regulations, and procurement standards
- Act as a senior point of contact for clients and internal stakeholders
Qualifications & Experience
Education
- Bachelor’s degree in Business Administration, Engineering, Facilities Management, or related field
- MBA or relevant Master’s degree is a strong advantage
Experience (Non-Negotiable)
- Minimum 10–12 years of progressive experience in operations management
- At least 5 years in a senior leadership role
- Proven experience in Kuwait or GCC market
- Strong background in Cleaning, Security, and/or Facilities Management
- Demonstrated success in winning service contracts through tenders
- Solid understanding of Kuwait tender regulations (government & private sector)
- Strong financial acumen (P&L, budgeting, bid pricing)
Skills & Competencies
- Exceptional leadership, communication, and negotiation skills
- Strategic thinker with a strong commercial mindset
- Client-focused and results-driven
- Excellent problem-solving and analytical skills
- Proficient in MS Office and operations management system
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