Senior Fashion Consultant - Maison Margiela
Job ID: 612358
19 Jan 2026
Garments / Fashion / Merchandising / Showroom
Leisure / Fitness / Luxury / Beauty
Sales / Retail / Corporate / Business Development
Experience with luxury retail , communication skills
What you'll be doing
As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
Drive client relationships within an omni-channel approach
Provide pre-buying feedback on products
Drive eNPS through people experience initiatives and culture
Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
Ensure click and collect are conducted within SLAs (Service-level agreement)
Ensure customer data is properly captured in adherence to marketing team requirements
Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
Support with in-store marketing events and activations
Keep abreast of all brand social media activities and campaigns
Drive sell-throughs within the store
Support in-store CX initiatives
Provide input to what’s working well/what’s not working well within the store
What you'll need to succeed
Strong English communication skills
Strong Arabic communication skills
Experience with luxury retail, CRM and personalized customer service
You will be redirected to the company website to apply for this position
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