Job Description

Customer Service Representative

Al Abdulghani Motors

Job ID: 614029

02 Feb 2026

Job ID: 614029

02 Feb 2026

Job Location

Doha, Qatar

Experience

2 to 5 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

Customer service excellence, Effective communication, Multitasking and time management

Preferred Jobseekers

Jobseekers from any country

Customer Service Representative

Job Location : Doha, Qatar

Principal Accountabilities :

• Greet customers warmly upon arrival and ensure a welcoming showroom environment
• Understand customer needs and guide them to the appropriate Sales Executive or respective department
• Support CRM activities, Call the customer over the phone or email and maintain records of Sales force Opportunities
• Manage front desk operations including calls, emails, and correspondence
• Support showroom and outdoor events, campaigns, and promotions
• Identify opportunities to improve processes and enhance customer experience
• Track and showroom walk-in customers and record in digital devise
• Collect customer feedback or survey
• Encourage customers to download and use Toyota applications

Required Qualifications :

• Strong communication skills
• Customer oriented
• Basic knowledge of CRM systems and MS Office
• Diploma in required

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