Job Position – Guest Relation Officer
Location: RAK Hospital, Ras Al Khaimah, UAE
Key Responsibilities:
Greet and assist patients and visitors with warmth and professionalism
Handle inquiries and provide information about hospital services
Coordinate with medical and administrative staff for patient needs
Ensure a positive and seamless experience for all guests
Manage feedback and resolve concerns promptly
Support patient registration and appointment scheduling
Maintain professional and welcoming front desk environment
Requirements:
Fluency in Russian and English (spoken and written)
Previous experience in guest relations, hospitality, or healthcare preferred
Excellent communication and interpersonal skills
Professional appearance and positive attitude
Customer-focused mindset
Based in Ras Al Khaimah or willing to commute
Immediate joiners preferred