Job Description

Customer Service Representative

CsMena

Job ID: 621653

03 Apr 2026

Job ID: 621653

03 Apr 2026

Job Location

Saudi Arabia

Experience

2 to 5 years

Qualification Level

Diploma; Graduate

Job Function

Customer Service / Telecalling

Skillset

Customer Service and good communication skills.

Preferred Jobseekers

Locally available candidates only apply for this job

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Key Responsibilities
Receive incoming calls and make outgoing calls professionally
Respond to customer inquiries accurately and provide clear information
Handle customer complaints and resolve issues efficiently
Record and update customer data in the system
Follow up with customers to ensure satisfaction
Maintain service quality standards and deliver excellent customer experience
Collaborate with team members and other departments
Support continuous improvement in customer service processes

Requirements & Qualifications
Saudi nationals only (mandatory)
High school diploma or Bachelor’s degree (preferred)
Excellent communication and interpersonal skills
Ability to handle pressure and manage time effectively
Basic computer skills and familiarity with office systems
Positive attitude with a willingness to learn and grow
Strong problem-solving and customer handling abilities

SAR 4,000 – 6,500 per month (based on call center and customer service roles in Saudi Arabia)

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