**Required Qualifications:**
Minimum 8-10 years of progressive leadership experience in Rooms operations within luxury or ultra-luxury hospitality environments
Proven expertise in pre-opening hotel operations, including team recruitment, training, systems implementation, and operational readiness
Demonstrated success leading multiple departments (Front Office, Housekeeping, Guest Services, Butler Services) with accountability for guest satisfaction and operational metrics
Strong financial acumen with experience managing departmental budgets, controlling labor costs, and optimizing operational efficiency
Exceptional leadership and team-building skills with a track record of recruiting, developing, and retaining high-caliber hospitality professionals
Advanced proficiency with hotel Property Management Systems (PMS) and guest management technology platforms
Comprehensive knowledge of health, safety, compliance, and regulatory standards in hospitality operations
Excellent communication and presentation skills in English; ability to engage effectively with guests, staff, and senior leadership
Strong analytical and problem-solving abilities with a detail-oriented approach to quality assurance and performance management
Proven ability to work collaboratively across departments and with external stakeholders
**Preferred Qualifications:**
Experience in ultra-luxury or iconic hospitality brands with distinctive service philosophies
Background in guest journey design and experiential hospitality
Familiarity with Middle Eastern hospitality standards, cultural expectations, and guest preferences
Experience managing high-net-worth individuals, celebrities, or VIP clientele