Call Center Agents (No. 5)
Dar Al-Baraa Medical Center
Job ID:
631667
04 Jul 2026
Customer Service / Telecalling
Proficiency in computer skills and systems
Jobseekers from any country
Call Center Agents (No. 5)
Job Location : Kuwait
Main Responsibilities:
• Answering patient calls and WhatsApp inquiries
• Booking, confirming, rescheduling, and canceling appointments
• Following up with patients, managing missed appointments, and managing pending appointments
• Supporting professional and timely communication with patients
• Handling patient complaints and escalating them when necessary
Candidate Requirements:
• Female applicants preferred
• Previous experience in a call center, reception, customer service, or healthcare field preferred
• Strong Arabic communication skills
• Good English communication skills
• Proficiency in computer skills and systems
• Ability to work shifts
• Professional communication and interpersonal skills
• Ability to work under pressure
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