Employee Relations Officer
Job Location : Qatar
Key Responsibilities :
• Promote customer-centric services and fair, transparent people practices.Jobs
• Contribute innovative ideas for smoother and more efficient daily operations.
• Adhere to attendance protocols.
• Provide comprehensive support to employees regarding all their queries.
• Prepare and maintain employee files, ensuring all employee-related documents are accurately filed throughout their lifecycle.
• Stay current with policy changes.
• Administer HR services with precision and timeliness, ensuring high-quality standards in all transactions.
• Execute transactions related to onboarding, offboarding, leave approvals, ticketing, medical insurance, reimbursements, personal information updates, generating business letters, and responding to HR queries.
• Ensure compliance with all relevant HSE and QM policies, procedures, and controls to guarantee safety, legislative compliance, high-quality service delivery, and responsible environmental practices.Job Listings
• Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies.
Qualifications :
• Proficient knowledge of labor laws, regulations, and best practices in employee relations.
• Strong communication and interpersonal skills for mediating conflicts, conducting investigations, and providing guidance.
• Analytical skills for assessing employee feedback and identifying trends.
• Empathy and emotional intelligence to understand employee needs and build trust.
• Experience in conflict resolution, negotiation, and mediation.
• ERP knowledge, preferably SAP functional skills.
• Bachelor's Degree in Commerce or Business Administration.
• Minimum 5 years of working experience, with at least 3 years of relevant experience.
• 2 years of GCC experience is a plus.