Job Description

German Experts Service Center

Auto Service Advisor

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Job id: 287998

13 Aug 2019

Job Location

Abu Dhabi, United Arab Emirates

Experience

4 to 5 years

Qualification Level

Diploma; Graduate

Job Function

Customer Service / Telecalling

Skillset

knowledge of automotive products and services

Jobseeker Nationality

Jobseekers from any country

Auto Service Advisor

Job Location : UAE

Job Description :

• Prepare service estimates, sells routine maintenance/repair services and conducts follow-ups regarding unsold services and customer inquiries.
• Perform opening and closing responsibilities.
• Schedule appointments, answer phones and collects funds for services performed.
• Assist with the coordination of alternate transportation, rental car reservations, shuttle, etc.
• Responsible to balance customer needs and operational efficiency targets.
• Promote maximum engagement, high performance, trust, and professionalism.
• Analytical and conceptual thinking – using logic and reason, creative and strategic.
• Excellent Communication skills – interpersonal, presentation and written.
• Computer literate.
• Influencing and negotiation skills.
• Problem-solving.
• Resource management.
• Strong leadership experience in coaching, developing and mentoring large staffs.
• Experience in Operations required.
• Strong evidence of customer focus.
• Advanced knowledge of automotive products and services preferred.
• Experience in leading multi-functional teams, managing daily operations, employee development, capacity planning, strategic goal attainment, and budget management.
• Graduate/Diploma with minimum 4 years of work experience in German cars.

Interested candidates can apply with your resume.

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