Job Description

Data Select LLC

Digital & Business Care Team Leader

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Job id: 291324

11 Sep 2019

Job Location

Qatar

Experience

9 to 10 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

Team Leading, Managing, Good communication skills

Jobseeker Nationality

Jobseekers from any country

Digital & Business Care Team Leader

Company Profile :

Way back in 1939, Ismail Bin Ali Group was established in the city of Wakra in Qatar by Mr. Ismail Bin Ali Al-Emadi who commenced his business activities with IBA General Trading Company along with Real Estate Investments having gradually expanded by adding Residential Complex and Commercial Properties.

Job Location : Qatar

Good Salary and benefits will be offered

Job Description :

• Ability to drive change and influence teams to adapt to the new technologies
• Increase Digital care penetration and self-serve
• People management is essential with the ability to guide and motivate.
• Generate and analyze the daily, weekly and monthly analytics reports fro social media platforms through tools and Chat Support.

Requirements :

• 9-10 years of Experience in Handling Contact Centre Operations including 3+ years of Digital Care Experience.
• Possess strong communication skills, flexible interpersonal style to help others develop their capabilities, Decision making, Presentation, Performance management & Coaching skills.
• A customer service mindset and team player and make evident good technical understandings.

Interested candidate can apply with your updated resume

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