Job Description

Customer Service Executive

V REKRUT HR Solutions LLC

Job ID: 621023

29 Mar 2026

Job ID: 621023

29 Mar 2026

Job Location

Dubai, United Arab Emirates

Experience

1 to 5 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

excellent command of English

Preferred Jobseekers

Only Nationals of the Country for which the Job is posted

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Customer Service Executive

Job Location : Dubai, UAE

Responsibilities:

• Serve as the primary point of contact for customer inquiries, providing timely and accurate information.
• Handle customer complaints and resolve issues with professionalism and empathy.
• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
• Maintain detailed and organized records of customer interactions and transactions.
• Identify opportunities to enhance the customer experience and suggest improvements.
• Educate customers about products and services to meet their needs effectively.
• Adhere to company policies and UAE regulations with a focus on service excellence.

Requirements:

• Must be a UAE National with an excellent command of English;
• Previous experience in customer service or a related field within the service industry is preferred.
• Exceptional communication and interpersonal skills with a friendly and approachable demeanor.
• Ability to handle challenging situations with patience and professionalism.

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