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Michael Kimanzi

Candidate ID: 1586189

Career Summary

A Graduate Sales and marketing and account management professional with over 7 years of extensive retail, corporate, and Hospitality experience with excellent sales track record and skilled in creating an appealing and customer friendly environment.

Skill Set

B2B sales, key account management ,marketing, customer service, ZOHO, Microsoft office, data entry and analysis, advanced excel skills, oracle, key accounts management, fluent English,

Professional Information

Total Experience : 9

Nationality : Kenya

Qualification Level : Graduate

Job Function : Sales / Retail / Corporate / Business Development

Work Location Preference : Kuwait, Bahrain, Oman, Qatar, UAE

Detailed Profile

Mobile: (+974) 33620131 ˜ Email: ˜ Doha, Qatar
? A proactive and customer-oriented Sales and marketing professional and key account manager with 9 years of extensive retail, corporate, and Hospitality experience with excellent sales track record and skilled in creating an appealing and customer friendly environment.
? Talented in multi-tasking and handling pressure with huge capacity in inspiring customers to make a purchase and expertise in, marketing, personalized customer service, B2B account management, order processing and stock taking.
? Performance driven with own initiative to assess complex situations and make decisions quickly and effectively and deliver excellent customer service.
? Proficient in MS Office Suite (Word, Excel and PowerPoint), CRM Systems and Google Sheets, and good at data analysis using SPSS, SAP, Excel, ZOHO, and STATA.
? An energetic and outgoing team player with high levels of confidence and resilience along with strong ability to resolve issues ethically and with minimal conflict.
? A lifelong learner, embracing opportunities to acquire new skills and ideas through self-study and keen in improving existing skills as well as learning new qualities.

Senior Sales Advisor
? Assisted customers with a wide range of shoe models and types based on their needs and ensuring all customers walk-out with selected products.
? Drove, coached and encouraged team members to meet store metrics and day-to-day targeted sales while achieving highest customer satisfaction.
? Followed approved procedures for restocking a variety of products at designated shelves, ensuring quality protection and product rotation.
? Promoted slow moving stock keeping units (SKUs) through seasonal offers and presenting individual performance to store manager through weekly /monthly reports.
? Updated merchandise on window display and shelves as per season updates sent by Aldo Group International.
? Handled cash transactions using POS system and reconciling daily sales at the end of the day and preparing tracker using Tableau software.
? Recorded and maintained customer information in the internal database and promoting brand loyalty through various marketing activities.
Key Achievements:
? Recognized for achieving maximum sales in June 2017 in Aldo Store Doha Festival City Mall.
? Elected as the best salesman in the first quarter of the year - April 2018 by helping the store achieve its first quarter budget by 102%. My individual contribution was 19%
? Played a vital role in securing the highest targeted sales and increasing the monthly sales by 110% with individual contribution of 18% in the month of July 2017.

Key Account manager/Marketing Coordinator
Responsible for managing sales growth with in key accounts as well as managing relationships with Regional and Distributor accounts.
? Researched organizations and individuals online (especially on social media) to identify new leads and potential new markets
? Researched the needs of other companies and learned who made decisions about purchasing
? Contacted potential clients via email or phone to establish rapport and set up meetings
? Planned and oversaw new marketing initiatives
? Attended conferences, meetings, and industry events
? Prepared PowerPoint presentations and sales displays
? Contacted clients to inform them about new developments in the company’s products
? Coordinated the tender process within the tender team by setting deadlines and delegating responsibilities
? Implemented marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars.
? Tracked product line sales and costs by analyzing and entering sales, expense, and new business data.
? Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.
? Managed and Generated sales for a portfolio of accounts and reach the company's sales target
? Researched competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.

Key Achievements:
? Managed to bring in Business worth $400,000 in commercial tenders for the company between March 2015 and August 2016
? Identified prospective customers using lead generating methods, & managed a portfolio of 5 accounts, such as US embassy in Kenya and Kenya Airport Authority while consistently reaching sales goals and targets.

Sales and Marketing Trainee
? Promoted the brand image of the hotel by listing all available services along with their costs thus offering excellent services and acquiring prospective customers.
? Assessed market trends and competitor activities to strategize efficient plans for generating new business leads and converting leads into long-term customers.
? Marketed the hotel business by approaching local customers with promotional offers as well as negotiated special and discounted packages with corporate clients.
? Established local marketing and social media channels for drove the hotel business and executed company contracts in line with hotel policies and procedures.
? Supported the Director of Sales and sales team in their day to day activities and assisted them in achieving their personal and team objectives.
Key Achievements:
? Successfully achieved sales targets by 103% in 2012 by assisting and supporting sales team, and obtained hotel sponsorship for advanced customer training in 2013.

Bachelor of Arts - Economics (GPA 3.44/4) 2009 - 2013
Pwani University, Kenya

DOB: 06-06-1989 | Languages Known: English and Arabic | Nationality: Kenyan