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Muhammed Basheer

Candidate ID: 1081708

Career Summary

Passionate, diligent and focused IT Professional with 11 years of cumulative experience as a Network Engineer, IT coordinator and System Support. Significant design, support, administration and implementation experience of ICT projects.

Skill Set

High learning and analytical skills. Design, implement and administer network environments and Network resources. IT systems and network projects lead. SonicWall- NSA 5600 / NSA 3600 / TZ 105 / SOHO / SonicPoint Wireless APs. Juniper - SSG 550. Fortinet 30D, 50D, 100D. VPNs – IPSec / SSL Firewall

Professional Information

Total Experience : 11

Nationality : India

Qualification Level : Graduate

Job Function : IT - Hardware

Work Location Preference : Kuwait, Bahrain, Oman, Saudi Arabia, Qatar, UAE

Detailed Profile

MUHAMMED BASHEER
Post Box No: 1401
Dammam: 314311
Mobile : 00966503836106
Email ID: mbasheer081@gmail.com

Career Summary
Passionate, diligent and focused IT Professional with 11 years of cumulative experience as a Network Engineer, IT coordinator and System Support. Significant design, support, administration and implementation experience of ICT projects.
Professional Experience
Network Engineer (Apr 2011 to till Date) - GCC Countries (KSA, UAE, Qatar, Oman and Bahrain).
Organization: Baskin Robbins Ice Cream, Jumeirah Trading Co. Ltd. (Fully owned and administered by Galadari Ice Cream L.L.C. UAE, the pioneer of the ice cream business in the Middle East, the world’s largest franchisee of Baskin Robbins)
Key Responsibilities
IT systems and network projects lead.
Network Design and implementation.
Manage network security devices, switches, routers and WLAN APs.
Manage IBM and Fujitsu Blade server, Dell and HP physical servers.
Manage VMWare Sphere 5 and Windows 2003 & 2008 R2 server systems.
Manage Active Directory, DNS and IIS.
Perform backups of all servers using Net backup and Veeam Backup.
Document network configuration and operational procedures.
Assist the IT department with various IT-related upgrades, projects, and tasks.
Coordinate with procurement department for IT Network related procurements.
Participate in Team Meetings as required. Provide technical leader-ship.
Communicate technical information to IT staff members.
Provide technical training to end users.
Evaluate emerging network and security products and technologies.
Achievements
Received Exceptional Performance Award - 2016- In appreciation of initiative and exemplary work done in the field and for the dedication and commitment to improve the network infrastructure of the company.
Configured and installed SonicWall UTM Security devices in KSA Head Office (NSA 5600 with HA), 2 regional offices (NSA 3600 with HA) and 10 branch offices, 8 warehouses and 400+ outlets (TZ105&SOHO).
Established IPsec VPN connectivity between KSA offices and 400 + outlets.
Configured Fortinet network security devices and provided remote support for the installation of the same in Qatar (100D in Qatar office and 30D in branch offices). Interconnected all offices with IPsec VPN.
Configured and provided remote support for the installation of SonicWall SOHO devices in 150+ outlets in UAE.
Configured and implemented firewall services such as content filtering, gateway antivirus, anti-spam, applications policies and Bandwidth management in SonicWall UTM devices for KSA, UAE and Bahrain Offices.
Lead the project of Cisco Call Manger 11.0 implementation for KSA (200+ IP Phones and Cisco C40 Telepresence system). Conducted training for end users.
Restructured the network with existing and additional Cisco network switches and routers to merge voice and Data network infrastructure.
Configured and implemented conference room system in KSA regional offices, Qatar Office, Bahrain Office, Oman office and Abu Dhabi office UAE with Cisco Jabber client.
Successfully Implemented Cisco Contact center 11.0 (10 agents) and Cisco Media Sense for home Delivery operations in KSA.
Significant cost saved by restructuring the Network connectivity with remote sites and implementation of Call Manager and Contact center.
Successfully migrated corporate emails from Postfix to Google Apps.
Implemented VMWare ESXi 6 infrastructure on physical servers (Dell PowerEdge) for cost savings and ease of management. Installed the Additional Domain controllers, Application servers at KSA HO and branch offices on VMware virtual environment.
Member of Oracle EBS ERP system implementation team to support the infrastructural requirements.
Installed and configured Kaspersky Security Center 10 Master Server at KSA HO and Slave servers at KSA regional offices. Added 200 + devices to the Security center and installed Kaspersky endpoint 10 on clients via SC.
Configured a Helpdesk system to keep track of network maintenance and increase the efficiency of network support.
Installed and configured NAS storage servers for KSA HO and regional offices, configured the iSCSI drives.
Designed and lead the IP CCTV system installation project across KSA and UAE outlets with POS integration.
Network and Support Engineer (April 2008 to Feb 2011)
Organization: Majid Al Futtaim Fashion L.L.C (MAF Fashion is a Fashion retail and wholesale company based in UAE, a division of Majid Al Futtaim Group. Operating the brands owned by the Liz Claiborne international; Liz, Monet &Co, Mexx, and Juicy couture and other famous brand Jane Norman).

Key Responsibilities
Systems Administration and maintenance of the LAN and network resources in Head office, warehouse and retail stores.
Managing Active Directory and Group Policies.
Managing the mail server MS exchange 2003 for proper E-mail communication and resolving the issues with MS outlook.
Administration of ISA server 2004 for proper internet access and security as per MAFF Internet Policy
Providing complete user support for the MS office applications including training
Updating Windows and Antivirus on a regular basis for the Stores, HO and Warehouse
Installing and configuring Retail pro Merchandise edition in the POS work stations, updating the inventory, security and other preferences accordingly.
Resolving the Retail pro problems with the Stores, HO and Warehouse.
Managing all the data transactions and inventory synchronization with the Main.
Responsible for creating and editing the reports and providing to relevant stakeholders on a regular and ad hoc basis.
Manage the retail system operation processes related to store and Warehouse stock count.
Provided Hardware installation and support.
Resolving software and hardware problems with the POS machine and peripherals.
Designing and implementing the Network infrastructure for the Stores.
Systems Support Engineer (Nov 2006 – March 2008)
Organization: almajal G4S, Technology division (is a division of almajal company which is dealing with Security solutions). PO Box 31049, Jeddah 21497, Saudi Arabia.
Key Responsibilities
Providing IT support to all users in Technology Division
Installing and configuring Access Control systems, Web Attendance system and IP camera systems in the work site.
Managing Network systems
Manage AD server
Manage Mail server - MS 2003 mail server
Configuring and managing MS ISA server
Configuring and managing Desktop Applications
Troubleshooting and solution implementation for Hardware and other Application software.
Professional Skills Sets
High learning and analytical skills.
Design, implement and administer network environments and Network resources.
IT systems and network projects lead.
SonicWall- NSA 5600 / NSA 3600 / TZ 105 / SOHO / SonicPoint Wireless APs.
Juniper - SSG 550.
Fortinet 30D, 50D, 100D.
VPNs – IPSec / SSL
Firewall- CFS/ SSO/ Gateway Antivirus/ Spyware/ Firewall Rules / Application rules/ BW Management.
Cisco routers 800 / 2600 / 2800 / 2900 series.
Routing protocols RIP / OSPF / EIGRP / BGP
Cisco L2 and L3 switches 2960 /3560 / 3750
VLANs / STP / RSTP / Etherchannel / MST
VoIP – Cisco Unified Communication Manager 11.0; Cisco UCS BE6K.
Cisco Contact Center 11.0; Cisco UCS BE6K.
VMware- vSphere 6.0- Vcenter Server 6, ESXi5/ ESXi6
Standalone and Blade servers- IBM, Dell and HP.
LAN / WLAN- Design, implantation and management.
Microsoft Windows Server 2003 R2/ 2008 R2 /2012 R2.
Active Directory, Group Policy, DNS, DHCP.
Microsoft Windows OS- Windows XP/7/8/10.
Webserver- IIS/ MySQL / PHP.
Linux – RedHat / Postfix mail server.
Configuring and managing File & Printer servers.
Microsoft Office 2010 / 2013.
Configuring and managing storage systems.
• Installing and configuring Anti-virus software.
IP CCTV systems
POS Solutions
Web design with Wordpress

Other Skills:
Familiar with Application Software; Adobe Photoshop, Adobe Acrobat, Microsoft GP, and HR program Segment.
Familiar with ERP System- Oracle EBusiness suite (Participated in the implementation).
Summary of Qualifications
CCNA- Routing and Switching.
CSSA – SonicWALL Network Security Basic Administration NS-102
MCP- Microsoft Certified Professional
Three years Engineering Diploma in Computer Hardware Maintenance and networking from Government Polytechnic College Wayanad, Kerala, India. Department of Technical Education, Government of Kerala. Year of passing 2005.
NCVT Certified in Electronics Mechanic from Government ITI Areacode, Malappuram, Kerala, India. National Council for Vocational Training, Government of India. Industrial Training Department Government of Kerala. Year of passing 2001.
Personnel Details
Nationality : Indian.
Age : 36.
Religion : Islam.
Date of Birth : 21-May-1981.
Language known : English, Arabic and Hindi
Marital Status : Married.

I do hereby declare that the information given above is true to the best of my knowledge and belief

MUHAMMED BASHEER
Mobile : 00966503836106
Email ID: mbasheer081@gmail.com