AIGERIM SERIKBAYEVA
Chartered MCIPD
Contact information: +971506476730 (UAE), +77017237239 (KZ) Email: aika.serikbayeva@gmail.com; Skype: Aigerim_Serikbayeva
OBJECTIVE: As an experienced CIPD-certified HR practitioner with 10 years of professional experience and UK MSc in HRM, I am looking for HR opportunities in Oman and offering my problem-solving abilities in order to contribute in integrating and empowering companies to meet their long-term business needs.
KEY SKILLS:
Leadership Skills: Strategically thinking individual with global mindset. Result-oriented with successful supervisory experience.
Social Competence: Capability of integration in a multicultural/diverse environment. Extremely well-developed communication and interpersonal skills reflected through successful facilitation, negotiation, mediation, networking, conflict resolution. Positive approach.
Organizational Skills: Interface management within joint venture, set up of core HR processes in regard to organization business strategy and align with Behavioral Based Safety and Incident Injury Free Safety Culture. HR Risk Management.
EDUCATION
2016
Masters of Science, Human Resource Management (CIPD), The Robert Gordon University, UK. Dissertation topic: Talent Retention. 2011 – 2013
Bachelor of Arts, Translation, University of International Relations and World Languages, Kazakhstan 1998 – 2002
WORK EXPERIENCE (overall: 10 years)
HR Manager - Ghassan Aboud Group Aug 2015 – Nov 2015
UAE Official Toyota Car Distributor/Al-Futtaim Partner in Middle East/Africa/Asia. HQ in Dubai.
Area HR Coordinator - KPJV(Fluor, WorleyParsons, KGNT, KING) Aug 2013 – Feb 2015
Chevron Future Growth Project (FGP), The biggest MCP (Major Capital Project) in Kazakhstan. HQ in London.
• Strategic HR: Coordination of HR strategic part for Almaty branch: OrgChart updates, Staffing Plan (Advising in Almaty staffing updates relying on the project business goals, JV parity conditions, Local Content). Development of HR Policies&Procedures for the particular region.
• Workforce Planning/Recruitment: Control of the Full-circle area Engineering/Support recruitment process, participation in decision making. Work with recruitment HRIS. Headcount/Staffing reports.
• Induction/Orientation: Induction trainings (onboarding, BBS, IIF, HSE, Labour Law, Ethics&Compliance), Area Handbook&Presentation, Introduction to the staff, Team-building events for new starters.
• Performance Management: Semi-annual performance reviews based on objectives.
• Talent Management: High Potentials Identification (talent pool creation), Succession Planning, Career Pathing, Attraction&Retention of Talents.
• Risk Management: Identification of potential HR Risks. Representing of HR unit in weekly Leadership/Risk Mitigation meetings.
• Employee Relations: Consulting employees in Labor/ER issues. Investigation/Mediation/Conflict-solving.
Achievements: Improvement of parent companies communication and discipline, successful development of induction/recruitment/retention procedures, buddy and recognition schemes, talent pool/succession planning process creation. ”Best BBS” and “IIF recognition” certificates.
HR Manager - KARLSKRONA LLP Aug 2012– Aug 2013
Kazakh-German Engineering Company
• HR Strategy: Development and Implementation of the company org.chart, payroll and grading systems. Development of HR processes on recruitment, induction, motivation, dismissal, vacation, relocation, C&B procedures & code of conduct (regarding business strategy, mission, vision and objectives of the organization, SWOT and PESTLE analysis)
• Workforce Planning/Recruitment: Full-circle recruitment process starting from long/short-term planning, job analysis, interview provision and decision-making.
• Induction&Orientation: Presentation for new comers, description of their responsibilities, introduction to the staff, team-building events organization.
• Learning&Development: Analyzing staff training needs in conjunction with line managers. Career development through provision of trainings conducted under corporate compliance objectives. Organization and participation in the Development Center for the Management Team with a use of Belbin tool.
• Compensation&Benefits: Analysis/update of all existing comp&ben initiatives and development of new procedures required.
• Performance Management: Managing semi-annual performance appraisal relying on employees objectives initiated.
• Employee Relations: Consulting employees on ER issues. Mediation.
Achievements: Start-up for a new pump production line (OZA) from 0: development of org.chart, salary bands chart, all P&Ps.
Consultant -Towers Watson Summer 2010
Global Professional Service Providing Company
• Participation in job matching sessions/benchmarking (supporting new organizations with annual TW reports as well as job matching with a use of existing Job Descriptions and Org.Charts)
• Presentations of TW services to the Kazakhstan O&G market
HR Generalist/Deputy to HR Manager - Asian Petroleum Trading LLP Feb 2008 – May 2010
Oil Products Retail Company
• Recruitment&Staffing: Management and Development of recruitment and selection processes
• Personnel Management: Work with Labor agreements, orders, personal files, medical insurance, visas, corporate events)
• Learning&Development: Organization of L&D processes (annual training plan, budget, providers list, feedback forms for employees and employers)
Recruitment Specialist - KPMG International LLP Aug 2006 – Sept 2007
Audit Firm (Big 4)
• Handling full-circle recruitment process (conducting Interviews; preparation of Requisition Forms, Interview Evaluation Forms, Weekly/Monthly Reports, Recruitment Plans, JDs and JSs, vacancies adverts, participation in decision making); Testing methods adaptation
• Work with Professional Schools, job fairs (Graduate Scheme).
HR Specialist (promoted from HR Assistant) - AVON Cosmetics (Kazakhstan) Ltd Nov 2004 – Apr 2006
American Cosmetic Company (FMCG)
• CV reviews and conducting initial f2f and phone interviews for applicants and recording their assessment.
• Participation in hiring and dismissal decision making
• Participation in Performance Appraisal process: MBO (annually)
Admin/HR Assistant - Maverick Development Corp Aug 2002 – Oct 2004
American Investment Company
• Preparation of Admin/HR documentation: various letters, POA, Orders, Labour Agreements, Amendments, References
• Creating and keeping employees personal records
• Providing oral/written translations
PROFESSIONAL QUALIFICATIONS
Tuscan Consulting July 2015
HR Policies & UAE Labour Law
BELBIN Teambuilding Accreditation Course (Cambridge, UK), merit July 2013
HR Consulting (Almaty, KZ)
Management Skills. Delegation, Control. Performance Appraisal methods (MBO, KPI, CBI) Spring 2013
Center of Modern Psycho technologies (Almaty, KZ) June 2006
Professional HR Diagnostics, HR Manager in Organization
Kazakh Institute of Management and Research (KIMEP), (Almaty, KZ) Spring - Summer 2004
HRM, Performance Appraisal, Recruitment in Organisations
ADDITIONAL INFORMATION
Professional organizations: Chartered MCIPD, Belbin Certified Trainer
Exhibitions and Events: Annual CIPD Conference 2012 (Manchester, UK), CIPD events in NLP, Mediation, Employer Branding 2012 (Aberdeen, UK), IIF Leadership Event 2014.
Languages: Russian (native), Kazakh (native), English (fluent), Arabic (pre-intermediate)
Computer literacy: Microsoft Package (Word, Excel, PowerPoint), AutoCad (professional), 3DMax (basic)
Volunteering: PDSA, National Children Cancer Rehabilitation Center, “Plant a tree” movement.