A performance driven senior management professional with over 31 years of robust experience in enhancing business volumes & growth by achieving revenue and profitability norms. Broad-based knowledge of coffee Processing right from “Ripe cherry fruits (Starts from Coffee Plant) to all type of Coffee Powder (Turkish, Qahwa – Arabic & European Coffee) Manufacturing”, with appropriate machinery.
Holds credential in formulating project plans / layouts, resource planning and ensuring completion of projects within stipulated time & cost norms. Proven track record of travelling across Scotland - UK, Australia, Singapore, Indonesia, East Timor, Papua New Guinea, Solomon Islands, Srilanka, Ethiopia, Zimbabwe, Kenya, Tanzania, Rwanda, Burundi, Uganda, China, Thailand, Laos, Malaysia and Vietnam for Marketing, Machinery Installations, Commissioning and Servicing
Rajendran Balamurugan
Address: # 29, Indra Jothi – Illam, Main Road, Gandhi Nagar, Sundarapuram-P.O., and Tamilnadu State, Pin: 641024.
Contact No: + 91 9600 32 62 32| Email Id: rbm158@hotmail.com
SENIOR MANAGEMENT PROFESSIONAL
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Extensive exposure in driving critical operations in the career with proven success in ensuring optimum results
A performance driven senior management professional with over 31 years of robust experience in enhancing business volumes & growth by achieving revenue and profitability norms. Broad-based knowledge of coffee Processing right from “Ripe cherry fruits (Starts from Coffee Plant) to all type of Coffee Powder (Turkish, Qahwa – Arabic & European Coffee) Manufacturing”, with appropriate machinery. Holds credential in formulating project plans / layouts, resource planning and ensuring completion of projects within stipulated time & cost norms. Proven track record of travelling across Scotland - UK, Australia, Singapore, Indonesia, East Timor, Papua New Guinea, Solomon Islands, Srilanka, Ethiopia, Zimbabwe, Kenya, Tanzania, Rwanda, Burundi, Uganda, China, Thailand, Laos, Malaysia and Vietnam for Marketing, Machinery Installations, Commissioning and Servicing
Possess strength in identifying & developing potential accounts and retaining their business association with augmented customer services with proficiency in developing new/ emerging business to achieve sales objectives. Ability to develop, direct, plan, coordinate and manage all erection, installation, commissioning of equipment and machineries with experience in analyzing problems to identify significant factors and recognize solutions. Results driven, work judiciously and methodically to achieve and exceed company-mandated goals with proactive problem solving skills. Capability to lead & mentor cross-functional teams in order to maximize levels of productivity
KEY SKILLS:
Operation Management
Project Management
Sales & Marketing
Techno Commercial Activity
Business Development
Client Satisfaction
Erection and Commissioning
Negotiation
Training & Mentoring
Process Improvement
Budgeting & Cost Control
Cross Functional Coordination
Specific Strength Includes:
Excellent communication and organizational skills, to lead team members and implement the Company’s Policy's | Able to manage multi-sites with a fresh approach - standardize operations and ensure results are met | Ability to multi-task and meet deadlines | Ability to direct and supervise others | Ability to cope under pressure.
ACHIEVEMENTS
• Holds distinction of traveling for managing organization related work
• Received certification in recognition of outstanding performance and hard work dedication, 2017
• Successfully finalized 48-Coffee Wet Pulping Projects & 144 Diesel engines project within 100 Days
• Installed 4 major dry coffee curing plants and 13 wet coffee pulping, including washing stations from Papua new guinea to market
• Efficaciously connected 2 major dry coffee curing plants and wet coffee pulping projects from Zimbabwe to Market
• Fixed 2 x 6 major wet coffee plants and dry coffee curing projects from east Timor to market at DILI
• Visited various location, including Indonesia, Australia, Lao’s PDR, China & Singapore for marketing & Service purpose
• Provided training to the technicians for controlling machine operation and Maintenance
• Negotiated individual machine, Bill of material cost and indigenized machine components within the organization
• Made vital contribution in creating wooden pattern, including Conventional & non-conventional, Grey Iron castings, Non alloy castings like Aluminum, Phosphorus Bronze, metals, CNC machine shops, Heavy machine shops, Sheet metal industries, powder coatings and Metal finishers as per the set time
CAREER REVIEW
May 2017 – Oct 2018: M/s. Al Tawakah Factory for Food Products, in Jan Burger Group – Food Unit Company, Riyadh, Saudi Arabia to manufacturing for “ARABIC (Qahwa) COFFEE POWDER PROCESSING FACTORY” as Engineering Manager
Key Deliverables
• Accountable for Daily Production and the entire coffee factory Operation, on day to day basis
• Oversaw Quality Coffee Qahwa Coffee Powder manufacturing, starting from Quality raw materials & dispatch to dealer with customer satisfaction.
• Approved quality Raw Materials sourcing
• Led Supply Chain to transports raw materials
• Spearheaded Raw Coffee and other spices cleaning, roasting, Cooling, Grinding
• Examined Spices Mixing as per Recipes
• Monitored Quality Coffee Powder (Thouq is brand name – Qahwa Coffee) Packing with Package Machinery and final inspection
• Finished Products to deliver to Dealer along with check each and every operation entered in ERP
• Coordinated higher management through emails on daily production status.
• Administered team members & workers with the constant focus on achieving organization objectives
May 2010 – May 2017: Marshall – Fowler Engineers India (P) Ltd as General Manager – Marketing & Sales
Key Deliverables
• Maintained highest standards of customer service giving preference to customer satisfaction & promptly resolve their problems & concerns
• Planed, organized and implemented monthly, quarterly & annual budget and growth plans for the profitability of the company. Reviewed & interpreted the competition & market information to fine-tune strategies whilst identified prospective clients
• Coordinated with various departments to ensure efficient operations and delivery of services within the turnaround time while participating in sales campaign and promotions to maximize sales penetration
• Think up & putted into practice innovative business strategies to improve the product awareness and ensure enhanced brand visibility
• Set and fine-tune an excellent operational base which is ratified by a very high customer retention ratio, focus on productivity and operational efficiency translating into cost savings and bottom line improvement
• Collated market intelligence to penetrate into new markets and drive business acquisition through various channels. Pioneer in creating and implement marketing and communications strategies
• Carried out all the order placement / negotiation with the suppliers and preparing daily, weekly, monthly material report by discussing with the management
Mar 1994 – May 2010: McKinnon India (p) Ltd., as Senior Manager - Marketing & Services
Key Deliverables
• Recognized, tracked domestic and overseas market segments for developing business potential and created orders. Planned and observed effective procurement schedule to meet deliveries for customer orders
• Designed and controlled budget revenues for reserving and implemented as well as generated project schedules/plans, engineering designs /drawings /technical specifications etc.
• Assessed and negotiated with suppliers/contractors for managing price and other techno-commercial terms and conditions. Supervised and controlled erection/commissioning systems, including testing, performance, safety and quality
• Implemented tendering process by fluctuating tenders, evaluation of bids and presented award of contracts’ as well as interacted with bidders with regard to techno-commercial negotiations
• Interacted and organized with factories to ensure timely deliveries of product. Conducted business planning and analysis for assessing revenue potential for recognizing business opportunities
• Scrutinized & reviewed the market response/ requirements and interacted the same for accomplishing business goals. Made company broachers, presentation and product catalogues
PAST EXPERIENCE
Feb 1991- Feb 1994: Lakshmi Synthetic Machinery Manufacturers Ltd., as Production Supervisor/ Asst. Engineer - Production
May 1990 – Feb 1991: ELGI Polytex Ltd., as Development Engineer
Aug 1988 – Aug 1989: Kempf (India) Ltd., as Service Engineer
TRAINING ATTENDED
• “Basic of Electrical, Motors, Switches, Control Panel Board and Maintenance” from GKD Institute for Technological Resources at CBE.
• “How to master the art of selling” from CII – Coimbatore.
• Coffee processing machine manufacturing, assembling and servicing at Wm. McKinnon & Co. Aberdeen at Scotland – U.K.
CERTIFICATIONS
• ISO – 9001 -2000 Quality System - Certificate Course in SQC technique- Zandiq TQM
• Certificate Course in 5S System - Zandiq TQM, Internal Auditor Course Zandiq TQM
IT SKILLS
• Packages: M.S. - Office, Excel, Outlook Express
• Operating Systems: M.S. Windows - Windows 7 & 8
EDUCATION
• Diploma in Mechanical Engineering (Production. Planning & Control)
Annamalai Polytechnic at Chettinadu, Tamilnadu, India
PERSONAL DETAILS
Date of Birth: 15th Jul 1966 | Nationality: Indian | Linguistic Abilities: Tamil, English, and Kannada
References Available On Request