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Resmi Balakrishnan

Candidate ID: 1535471

Career Summary

A Senior HR and Admin professional with 12 years of U.A.E experience in the field of HR and Administration.

Skill Set

HR Administration, Office Administration, Employee Relations, Payroll and WPS, Organizational skills

Professional Information

Total Experience : 10

Nationality : India

Qualification Level : Engineering Graduates/PG

Job Function : Administration / Commercial Operations

Work Location Preference : UAE

Detailed Profile

Career Profile

An astute professional with over 12 years hands on experience in Human Resource and Office Administration; Result-oriented decisive leader to maintain high quality standards to meet challenges of this fast paced, high turnover industry; Persuasive communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management; Multitasking ability to sketch the plan, prioritize the work and manage the complex projects under aggressive timelines; Adroit at analysing the organization requirements; Highly ethical, trustworthy and discreet.

Core Competencies

• Recruitment & Sourcing • Office Administration • HR Administration
• Payroll & WPS • Employee Relations • Employee Welfare
• Staff Induction • Performance Appraisal • Organization Development

Experience with present company________________________________________

Senior HR and Admin – M/s Fairways Group, Dubai, UAE – Since 2015 up to Present.
Reporting to: General Manager / Managing Director

Fairways group of companies has business in fields such as Retail, Hospitality & Trading and consists of branches in Dubai, Sharjah and Ajman with over 200 employees in the group. I possess the experience of managing the HR and Administration activities of the group companies with a team of Assistant HR member and two Public Relations Officers.


• Manage HR Team to ensure HR activities run smoothly on a day to day basis.
• Provide HR support/advise to the department managers on various aspects of employee relations and legal affairs.
• Manage the consistent implementation of Companies HR policies across the company
• Developed, implemented & maintained HR policies & Procedures manual, Employee Handbook for the organization and responsible for revision.
• Identify the staffing requirements to meet the goals and objectives of the organization by liaising with the Department Managers and General Managers.
• Source candidates through various channels of recruitment such as recruitment agencies (Local and International agencies), advertisements and web portals.
• Conduct initial screening of the candidates and shortlist the potential candidates to the department head for further round of interviews; Issue the offer letter for the selected candidates.
• Oversee the process of making necessary arrangements for the pre and post joining formalities such as Collection of documents for visa processing, tickets, pick up and accommodation arrangements for the new employees.
• Organized and conducted orientation sessions for all the new employees.
• Oversee the employee separation process; final settlement, visa cancellation and other exit formalities.
• Initiate and conduct the Performance Appraisal on renewal of visa.
• Oversee the preparation of the yearly/monthly training calendars based on the availability of the staff and in coordination with other departments.
• Appointing and monitoring external training organization for specialist training courses based on the organizational requirements.
• Attending to the employee grievances and solving their issues.
• Conducting investigations in the employee issues such as disobedience of the employees, fighting, breach of company policies etc. and recommending serious punishments for the employees based on the UAE Labour Law.
• Monitoring absenteeism of workers on a monthly basis.
• Monitored the Time & Attendance System and Leave Records of the staff.
• Monitored the visa application, Labour card renewals, etc in co-ordination with PRO.
• Oversee the staff and the worker accommodations of the company.
• Oversee the process of maintaining accurate files and records in the HRMS
• Organized various Events such as birthday parties, indoor and outdoor games, annual staff parties, children event, Iftar parties, etc.
• Preparing and submitting the weekly and monthly reports to the Management.
• Monitored vehicle registration renewal in co-ordination with PRO.
• Monitored the renewal of Trade License, Membership Certificate for Chamber, Immigration Cards etc.
• Record of vehicle with staff and to manage handing over and takeover of the vehicles to staff.
• Handled the travel arrangements & hotel booking for Staff and the Managers.

Experience with previous companies
HR and Admin Executive – M/s Marshal and Associates Co., Sharjah, U.A.E – 2006 to 2015.
Marshal & Associates is an Auditing & Business Consultancy firm having over 25 years expertise in the field of Auditing and Business Consultancy Services.

• Maintaining Proper log of all Company documents.
• Administering the process of all company documents renewal and applications.
• Maintains office services by organizing office operations and procedures
• Payroll preparation and WPS processing.
• Staff Welfare and provide back up for HR operations
• Maintain employee’s personal information, HR filing systems as well as general official documents
• Assist in recruitment process by sourcing, screening & shortlisting CVs, scheduling interview and conducting tests if required.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Planning, organizing and managing client work schedule.
• Customer Relationship Management
• Co-ordination to ensure proper work flow
• Preparing and maintaining Consultancy files and Office admin files
• Managing and Reviewing Office Administration systems
• Coordinate with PRO for Employment and Commercial applications/documentation.
• Manage the day-to-day operations of the HR and Administration Department.


• Bachelor of Engineering in Computer Science from Anna University in SRM Engineering College, Chennai, Tamil Nadu, India.


• ISO 22000 Training by Safe Hand Consultants
• HACCP Basic Food Hygiene Training.
• Basic Food Hygiene Certification

References and letters of recommendation available on request.