MR. IFEANYI NGWOKE
E-mail:ifeanyingwoke@yahoo.co.uk; ifeanyi.ngwoke@firs.gov.ng
Mobile: +2347033357999, +2349070323143
HR GENERALIST & MANAGER
Versatile, result-driven professional with 14+ years of comprehensive experience developing relationship with clients, employees and the organizational leadership in providing sustainable HR solutions. With a Master Degree in Economics and competence in HR and personnel management skills. With proven problemsolving and analyticalskills, a fast-learning curve, and ability to adapt to evolving trend in industry. A dedicated professional with the drive and skill-set to excel in a fast-paced leadership role enhancing a company’s ability to capture profitable talents.
CORE COMPETENCIES
? Recruitment
? Entry management,
? Succession planning
? payroll
? Online appraisal using SAP
? Counseling
? Talent sourcing and management,
? Learning and development
? Conflict Resolution
PROFESSIONAL EXPERIENCES AND ACHIEVEMENTS
Crystal Heritage Group Sarl, Dakar, Senegal 2003-2006
POSITION: Marketing Manager
JOB DESCRIPTION: Initiating marketing strategies for our products,
Ensuring that our products are delivered to
Customers as and at when due, creating a friendly
Marketing environment for our teeming customers.
EMPLOYER: FEDERAL INLAND REVENUE SERVICE, NIGERIA
REGIONAL HR ADVISOR (South South)2010- CURRENT
? As a first point of contact for all HR related issues within my region, I reduced by 80% staff complaints being sent to the headquarters for resolution
? Secured 100% staff compliance to the HR polices and processes
? Ensured 95% compliance to work time by regular visits to 29 offices across my region
? Achieved timely resolution of HR complaints within 48hours
? Developed strategic decisions and plan
? Identifying annual vacancies positions for staff promotion and recruitment purposes
? Designed complaints reporting and tracking format
? Negotiates local trainings with logistic providers and ensure smooth hit-free trainings
? Always ensure that annual emolument forms are completed in 29 offices collated and return to headquarters within 2weeks instead of 1 month time lag for submission.
? Secured a timely renewal of appointment of contract staff
? Ensured timely resolution of internal conflicts among employees
EDUCATION & AFFILIATIONS
• Ph.D. in view(Economics) Enugu State University of Science & Technology
• Master of Science in Economics, [2014]Enugu State University of Science & Technology[Business School].
• Bachelor of Science in Economics, Enugu State University of Science & Technology, Enugu, Nigeria[2000]
• College of the Immaculate Conception,(C.I.C) Enugu, Nigeria[1993]
MEMBERSHIP OF PROFESSIONAL BODY;
• Institute of Chartered Economics of Nigeria (ICEN)
• Chartered Institute of Personnel Management of Nigeria (ACIPM)
TRAININGS AND COURSES ATTENDED:
*Communication Skills, Strategic Thinking and Report Writing
*HR Competency Development Program
* Advance Excel Training
*Meeting Organization and Management
* HR Competency Training for managers
* HR Best Practices Training
*HR Career Path Training
* Best Practices in HR & Talent Management for public organizations
* Contemporary HR Management Practice-issues & challenges
* People, Potentials & Possibilities, CIPM annual conference
* Competency Management
* Excellence in Customer Service, London Academy of Business School…. 2018
TECHNICAL SKILLS
Microsoft Office [Outlook, Word, Excel and Power Point]
Proficient in English Language [reading, speaking, writing and listening]