LORELYN NALANGAN
Dubail, UAE •Mobile +971509037985 • lorelynynalangan@gmail.com
https://www.linkedin.com/in/lorelyn-nalangan-assoc-cipd-435a487/
HUMAN RESOURCE EXECUTIVE (CPID Qualifications)
Human Resources Management Experience | Generalist | Specialist
Driven Leader + Dedication to Excellence + Owner Mentality + Passion for Service
Highly experienced HR Professional with CIPD qualifications and a proven record of managing and developing human resource operations. Special expertise in building and leading performing teams, restructuring organizations, and re-establishing a HR function. Adept at leading all HR functions, including recruiting, talent management, employee relations and policy design. Experienced at utilizing internet technologies to enhance productivity and services. Excellent knowledge of UAE and GCC Labor Laws.
Highlights and Milestones include:
? Developed Competency and Performance Appraisals System
? Developed Managerial Development Program (MDP) for selected employees in the Group
? Initiated an updated employee handbook, Set of Group policies and code of ethics for the company (online)
? Managed salary survey / cost of living report for the Group for all Markets.
? Negotiated annual medical insurance renewals, with controlled rates by recommending changes to policy
? Reduce the office space cost, whilst attempting to enhance existing conditions in UAE.
? Launched an online HR Portal to enhance services available, and the speed of service to the end user.
? Worked with IT to establish an automation between Oracle HR and our HR Portal (KOJHR.com).
? Developed inhouse a successful online recruitment portal to manage the recruitment process for CV’s and vacancies.
? Supported the company’s expansion into Morocco, Greece (later closed), Egypt (Support Office), Bahrain, and Kuwait.
? Oversaw the company banding structure, including the salary ranges and roles within each band.
Additional capabilities include:
HR Operations • Short- & Long-Term Strategy • Budgetary Planning • Compensation & Benefits •
Performance Management • Employment Law • Recruiting & Selection • Diversity • Administration • Succession Planning
Leadership Development •Coaching Skills • Advanced Computer Skills including Oracle HRMS • Oracle Fusion
Professional Experience
Kamal Osman Jamjoom Group LLC, UAE
Deputy HR Manager – Gulf
February 2015 – up to present
KOJ is one of a leading multi-channel retail groups in the Middle East with in excess of 700 stores that offers successful and innovative brands in the beauty, fashion, healthcare and children’s learning and development sectors. We have an unshakable commitment to product excellence and customer satisfaction, which is expressed in our portfolio of brands.
• Assume management responsibility for all services and activities of the Human Resources Department including recruitment, compensation, employee and labor relations, managing personnel records, risk management, insurance, and employee development.
• Develop and implement Human Resources goals, objectives, policies and priorities across the team.
• Establish, within policy the appropriate service and staffing levels; monitoring evaluating, analyzing the efficiency and effectiveness of our services. Allocating resources accordingly.
• Plan and coordinate, the department's work plan; assign projects and responsibilities; review and evaluate work methods and procedures; meet with team to identify and resolve problems.
• Select, train, motivate and evaluate the team; setting short- and long-term personal goals, whilst providing individual coaching for performance improvement and personal development.
• Oversee and participate in the annual budget process.
• Approve the forecast of funds needed for staffing, equipment, materials and supplies; approve expenditures and implement budgetary adjustments as appropriate and necessary.
• Explain, justify and defend department programs, policies and activities; negotiate and resolve sensitive and controversial issues.
• Represent the department to other departments and outside agencies;
• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the market
• Respond to and resolve difficult and sensitive employee inquiries and complaints.
Kamal Osman Jamjoom Group LLC, UAE
HR Supervisor – Gulf
February 2014 – January 2015 (1 year)
• Provided professional advice and guidance to internal customers at all levels in the business on HR issues in order to ensure that HR policies were properly applied and implemented.
• Contributed to the development of overall HR strategy for the total business that supported and enabled the achievement of overall Company objectives.
• Administered the monthly payroll, ensuring that all transactions were updated on the system.
• Prepared management reports for senior management
• Conducted competency-based interviews, using appropriate assessment methods.
• Developed recruitment strategies to achieve required staffing levels, building recruitment materials for presentations, job fairs and open days.
• Assisted in coordinating with the Heads of Department to deliver annual recruitment plans.
• Traveled to Bahrain, Kuwait, Tunisia and Morocco on a regular basis for recruitment of employees.
Kamal Osman Jamjoom Group LLC, UAE
HR Coordinator – Generalist
February 2008 – January 2014 (6 years)
• Prepared and generated the monthly payroll.
• Ensured smooth day-to-day activities, supporting employees, payroll and benefits.
• Sourced CVs for open positions from the company’s website and different search engines.
• Administered tests for candidates, scoring and updating results on the portal.
• Advised the HR Manager on the needs and requirements of employees, such as language courses, job specific training needs and any other operationally required training.
• Visited stores to ensure they met company standards.
• Performed other activities including exit interviews, transfers and relocations processes, probationary reviews, group announcements.
• Processed, controlled and followed up on all formalities in relation to Immigration and Labor approvals.
• Ensured the corporate expense policy was followed for all HR related expenditure.
• Provided other departments support / advice in regard to issuing / cancelling visas
University of Mindanao, Panabo City, Philippines
College Guidance Counsellor /Psychometrician (day); College Professor (night)
August 2005-July 2007 (2 years)
The University of Mindanao is the largest private, non-sectarian university in Mindanao located in Davao City on the Southern Philippine island. Promoted & implemented the best practice of Guidance Office with counselling room and standardized psychometric tests that provides assistance with education planning, career guidance, and personal counseling related to your academic success.
• Counseled individuals and groups by listening, identifying problems, and discussing solutions.
• Collaborated with school-based staff to coordinate parent/ teacher and student/ instructor conferences to review student performance, behavior and other issues.
• Effectively managed the learning environment so that it is conducive to learning.
• Assisted with student management throughout the building, grounds and/or other district facilities.
• Administered and/or supported the state and local standardized testing processes and policies.
• Conducted classroom guidance activities and evaluate the effectiveness of the programs.
• Completed Move on When Ready applications; coordinate placement testing and submit appropriate data and state reporting requirements.
• Effectively communicated with students, parents and other stakeholders via verbal and written communication; Complied with all requirements for mandatory reporting of child abuse, illegal harassment, breaches of ethics, or any criminal activity of which the employee becomes aware.
• Administer, conduct, interpret and prepare report of psychological assessment based on the standardized tests
EDUCATION AND SKILLS BACKGROUND
Bachelor of Science – Psychology CIPD Qualifications
University of Mindanao Main – Davao City, Philippines Chartered Institute of Personnel and Development (CIPD)
Coursework completed in March 2005 Oakwood International in Dubai, UAE
Course completed in September 2013
Certificates of Occupational Testing Use, Level A and B
SHL Group Level 1 OT Certificate – Ability Test
SHL Group Level 2 OPQ Certificate – Personality Test
Course completed 2012
Driving license: UAE
References: Available Upon Request