Profile
American graduate, bilingual, dedicated and multitasked specialized in entertainment media and corporate communications (HR, Consultancy, Training and PR). Highly organized, problem-solver, and quick learner with a broad range of skills such as Business Development, media production, and marketing. Communication skills and social content consultant for media corporations, with large experience gained by working in different productions located in the MENA region and USA
Education
Bachelor Degree – Major in Communication Studies; Minor in Acting and Directing. From California State Northridge University, Los Angeles CA, United States 2010- 2016.
Diploma – Saudi BA’s equivalent in Finance and Banking Saudi Arabia, Riyadh 2007 – 2009
Professional Experience 2006 - Present
ATM client support In ARAB NATIONAL BANK/ANB Head Office Jan 2006- May 2010 Riyadh Saudi Arabia.
Responsible For:
Monitoring of the usage of the ATM machines.
Assisting any client facing a problem in the machine.
Communicating with the concerned people to solve any issue on ATM.
Preparing reports about the faced issues and the solutions.
Branch Supervisor at Alshaya Group (I HOP) Restaurant Riyadh KSA, Aug 2017 to Dec 2017
Responsible for:
Manage the crew in the restaurant 30 to 35 person by one shift.
Plan and make the Schedule for the crew.
Taking care of the service quality.
Training new members.
Communicating the customers to make sure they are receiving the best service.
Discussing with the general manager about sales and how we can improve it.
Responsible of the customer satisfaction and solve customers’ problems.
Business Development and Training Manager at Qottuf Aljazera (Beetroot) Riyadh. Jan 2018 to March 2019.
Responsible for:
Build and do the Marketing plan and social events in the restaurant.
Build the Development & Training plan for the restaurant
Build all the training books, presentations for the restaurant in Arabic & English.
Giving all the training to the employees in groups or one to one.
Interview and hire employees for the restaurant.
Train all the employees in the restaurant in Arabic & English.
Work with the head management to take the decision regarding final menu items.
Work with the head management to reach our goals in sales in the restaurant.
Arrange and manage business and social events in Beetroot Café.
Develop new marketing ideas for more selling in the restaurant.
Work with the head management to improve sales using different sales activity in the restaurant.
Business Development and Training Specialist. March to Present
I do develop and share creative solutions and ideas that help grow the project in different ways.
I do develop and share creative artistic ideas that makes the project more artistic and modern or based on what the client prefer.
I do study and research the market based on the culture, age, style, class level, and everything that deal with the customer.
Skills
Strong in verbal and nonverbal communication skills.
Strong management and organization abilities.
Leadership, able to get others working and inspire them to work gladly.
Time management, skilled in prioritizing important tasks needed.
Decision making, maximize benefits and minimize drawbacks form decisions.
Advertising.
Conflict management.
Content strategy.
Convincing.
Diplomacy.
Strong Marketing skills
Ability to Train in Arabic and English
Proficient user of Microsoft Office and iWork software packages
Problem solver
Key Competency
Excellent Networking
Effective communicator
Media influencer
Culture awareness competent
Understanding GCC marketing
Languages
Arabic, fluent in speaking, reading and writing
English, fluent in speaking, reading and writing
References
Dr. Clark Mane Rebecca CSUN Communication Studies Dep in USA. Email rebecca.clarkmane@csun.edu
Dr. Sakile Camara CSUN communication Studies Dep in USA.
Email sakile.camara@csun.edu