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Nellie Lewis

Candidate ID: 1601818

Career Summary

Efficient result-oriented and an organized personal assistant with over 10 years of quality experience. Well versed in using technology to enhance speed & accuracy of administrative tasks. Committed to quality performance with an attitude to learn more. Self motivated, flexible & positive attitude.

Skill Set

Organization, Time Management, Verbal & Written Communication, Resourcefulness, Detail-Oriented & Anticipates Needs.

Professional Information

Total Experience : 10

Nationality : India

Qualification Level : Diploma

Job Function : Secretary / Front Office

Work Location Preference : UAE

Detailed Profile

Executive Summary
Efficient result-oriented and an organized personal assistant with over 10 years of quality experience. Well versed in using technology to enhance speed & accuracy of administrative tasks. Committed to quality performance with an attitude to learn more. I am self motivated & comfortable with taking decisions. Can adapt easily to high stress situations requiring attention to detail & follow through. Motivated to work efficiently in a busy environment, multi-tasking ability & able to prioritize workload. Flexible with a positive attitude.


Work Experience
Shoemart International (Landmark Group)
12/02/2018 to Present (1 yr 4 months)
Position Held: Exec. Sec. to COO

• Managing complex calendars. Scheduling with diplomacy and discretion, ensuring smooth functioning of COO’s daily activities & requirements.
• Scheduling cost effective air/hotel/ground transportation. Creating detailed travel itineraries (including smooth transitions between time zones). Coordinating with in-house travel agents and managing international travel process. Submit expense reports in a timely fashion.
• Attending meetings & drafting minutes
• Organizing, executing, and assisting team activities (staff meetings, townhalls, team social and concept events, etc.)
• Coordinating closely with Finance team, Recruiting team, Facilities team, HR team, and other Executive Assistants.
• Track and help drive completion of key deliverables and follow up on outstanding items.
• Assist the Finance team in liaising with property division – formal notices / MOMs / maintaining property trackers.
• Assist the Finance team with issuance of invoices for institutional sales.
• Distributing companywide announcements, maintaining records & confidential documents.
• Uploading store SOP's, circulars & co-ordination between Office & Store Staff.
• Analysis, proofreading, business correspondence & presentation development.
• Conducted a first of its type Leadership program in Landmark Group for store team. (Leaders from within.)
• Along with COO also assisting the Finance GM and Division Heads with their calendars and other miscellaneous responsibilities.

Eco Green Biotech Industries LLC
10/10/2012 to 31/01/2018 (5yrs 3 months)
Position Held: Admin Incharge / Personal Sec. to MD

• Scheduling and coordinating meetings with customers & suppliers.
• Making offer letter, appointment letter, increment letter, all letters related to accounts and HR.
Attendance & Leave management.
• Maintaining customer confidence and protecting operations by keeping financial information confidential.
Maintaining and managing client/contact list.
• Banking Co-ordination.
• Generating Invoices.
• Ensuring Accounts Payables & Receivables.
• Coordinating Travel arrangements.
• Addressing incoming mails / outgoing mails correspondence
• Maintaining and filing important correspondences.
• Drafting of letters, mails for MD.
• Handling all personal files.

Simplex Prefab Infrastructure (India)
24/5/2012 to 05/10/12 (5 months)
Position Held: Executive Sec. to MD

• Scheduling and coordinating interviews, appointments, events and other similar activities.
• Scheduling and coordinating meetings with clients and architects.
• Drafting minutes of the meetings.
• Addressing incoming mails / outgoing mails correspondence.
• Maintaining and filing important correspondences.
• Drafting of letters, mails and circulars for MD.
• Handling the couriers.
• Handling all personal files .
• Maintaining confidentiality of data & Information.
• Coordinate highly confidential area activities like tender and proposal costing.
• Organizing video conferences, Tele-conferencing .
• Making Report.
• Travel arrangements: ticketing, passport, visas & hotel booking.

Western Heart Hospital Mumbai
1/2/2010 – 31/10/2011 (1yr & 9 months)
Position Held: Executive Asst. To Directors

• Presenting reports & statistics of each month and financial year.
• Maintaining & book keeping the private and the confidential data.
• Attending meetings with Directors & drafting minutes.
• Pro-active follow-ups of the action plan discussed in the meetings.
• Handling documentation forwarded to Reporting Head for his signature.
• Maintain the general filing system and file all correspondence.

Jupiter Lifeline Hospitals Mumbai
25/2/2009 – 22/1/2010 (1 year)
Position Held: Front Office Executive

• Scheduling all provider appointments.
• Collect payments for consultation and issues receipts.
• Complete registration formalities of the visiting patients.
• Compare daily cash amounts against daily transactions in order to ensure that records balance.
• Organized and maintain medical records of the patients.

Future Education Mumbai
10/11/2008 – 10/2/2009 (3 months)
Position Held: Sales Executive
• Responsible for market research.
• Identifying prospective corporate and retail customers for sales of educational products.
• Developed relationships with companies to enhance sales performance.
• Conducted events and other marketing activities like social media to connect with the targeted markets.
• Prepared presentations, reports and price quotations & assistance in contract negotiations.

The Oberoi Hotel Mumbai
1/9/2007 – 1/12/2007 (2 months)
Position Held: Front Office Executive
• Responsible for In-room checking and check out formalities of the guests.
• Ensuring all the data & details guests were properly maintained.
• Generating daily MIS reports for the meetings for every department.
• Ensuring that the guest was well aware with the room facilities.
• Proper hand over to the colleagues during shift change.


Business Skills & Strengths
• Accomplished executive assistant offering over 10 years of administrative experience reporting to a COO and other top executives.
• Proficient in managing & leading team & department to improve both operational efficiency and service quality.
• Strong time management, communications, problem solving, decision-making and presentation skills.
• Potential to handle multiple priorities simultaneously.
• Having a comfort level in activities like taking initiative, team leading, delegate responsibility & driving results.


Academic Excellence
2006-2007 Frankfinn Institute - B.Tech Diploma in Aviation Hospitality & Travel Management
2005-2006 St. John Junior College (Mumbai) - Higher Secondary Education
2003-2004 Model English School (Mumbai) - Secondary School Certificate


Languages
Mother Tongue - English
Fluent – Hindi, Konkani & Marathi


Skills/Interests
• Computer Skills- MS Office (Word, Excel & PowerPoint),
• Listening to Music, Dancing, Cooking & Public speaking.


References
• Rajendra Menon – General Manager Finance (Landmark Group)
Mob: +971 50 559 2868
• Kunal Kapoor – Divisional Head Operations (Landmark Group)
Mob: +971 56 774 9907
• Praful Makwana – Brand Manager (Landmark Group)
Mob:+971 56 537 1996